Management Security
Resume:
Odie Martez Gray
***********@*****.***
Chicago, IL
SUMMARY The core of my experience comes from a broad knowledge of hardware, software, and networking
technologies that enables me the ability to offer a powerful combination of analysis, implementation, and support. I have
familiarities in system and network administration, hardware evaluation, project management, network security, as well as
incident analysis and recovery. I intend on gradually progressing these skillsets with an organization that can provide
room for growth and maturation in the IT or Program Management sector.
TECHNICALS SKILLS & TOOLS Network & System Security // Risk Management // Vulnerability
Assessments // Authentication & Access Control // Fiber optic transmission systems // System Monitoring // Regulatory
Compliance // System Integration Planning // Multitier Network Architectures // Exchange 2003/2010 // Active
Directory // Windows Server 2003/2008, Vista, 7, 8 // CISCO Management Appliances & Proprietary Systems //
IPSEC
TECHNICAL ABILITIES Project Management // Use of Schematics // System Analyst // Technical Analysis // Adept
in Microsoft Software // AC-DC Circuits // Software Installation // System Administration // Typing -65 W.P.M / Customer
Service // Troubleshooting // Complex Electronics // Hardware Installation //Linux // Unix Base Systems //Exchange
EXPERIENCE
PC Support Technician, Tier III (June 2013 – Present)
Apex Systems, Army Corps of Engineers, LRL Division, Olmsted Illinois Lock &Dam + Regional Coverage Area
• Extensive experience with Windows XP and Windows 7, and all system diagnostic tools.
• Proficient in Help Desk/desktop support, involving PC's and laptops, network printers and peripheral devices.
• Experience managing Remedy helpdesk ticketing system and asset database for large client base.
• Trading floor support at multiple client sites.
• Involved in many large-scale Windows 7 migrations and PC deployment projects, with imaging, client data
transfer and business application loading.
• Familiar with network connectivity and protocols-TCP/IP, DHCP, DNS.
• Microsoft Office (Word, Excel, Outlook).
• Highly skilled in maintaining, analyzing, troubleshooting, and repairing computers/ Laptops, hardware, software
and peripherals
• In-depth knowledge of documenting and upgrading hardware and software systems
• Hands-on experience in creating user accounts; including user rights, security and groups creation
• Able to train employees; identify, analyze, and repair product failures
• Demonstrated ability to determine and recommend products or services suitable to the user requirements
Cell Phone Tower Climber Technician, Tier II (March 2013 – June 2013)
SAC Wireless LLC, Nationwide USA
Aerostat Flight Operations Technician (October 2011 – January 2013)
Navmar Applied Sciences, Persistent Ground Surveillance System (PGSS), Afghanistan
• Performs flight operations and training support for tethered aerostats within Afghanistan.
• Responsible for the execution and documentation of lab, field and durability testing of products to demonstrate
reliability.
• Operates and maintains MX-15 and FLIR sensor system.
• Conducts planning, setup, execution and documentation of daily flight operations.
• Assists in troubleshooting and developing solutions to problems identified during operations
PC Support Technician, Tier II (July 2011 - October 2011)
TekSystems/NiSource/IBM, Hammond, IN
• Worked on a large team of support technicians to maintain and support the operations of MS Exchange 2003 to
multiple users across the network.
• Assisted in Developing standard operating procedures, software security baselines & implemented problem
management techniques.
• Maintained over 200 DELL/HP servers with Windows Server 2003/2008 operating systems and VMware tools.
• Managed Active Directory, group policies, ISA 2006, DNS & network configurations, & VERITAS.
• Provided Tier II/III troubleshooting, implementation and integration of new technologies, vulnerability
assessments, patch management, and personnel management.
• Presented options to management for the enhancement of DNS, firewall, modernization of firewalls, and inbound
e-mail security and robustness.
• Responsible for support of existing security policies and procedures, as well as creation and implementation of
new security procedures
• Assisted with the upkeep of network infrastructure including switches and load balancers.
• Responsible for tracking acknowledgement and compliance for CTO/ITO and RFI, and tracking the status of
policy violation mitigation efforts in addition to tracking the status of spillage mitigation efforts.
• Handled sensitive documents on a regular basis and maintained their confidentiality.
Information Technology Specialist (October 2010 – May 2011)
United States Army Signal Command (TRADOC), Fort Gordon, GA
• Responsible for network monitoring tool support and Real Secure administrative sensor maintenance.
• Set-up and troubleshooted home/private networks, cable installation (Fiber, CAT5, RG6, RG59, and RG11), ran
new drop lines.
• Protect confidentiality, integrity, and availability of information and information systems.
• Install and maintain security infrastructure, including IPS, IDS, log management, and security assessment
systems.
• Assess threats, risks, and vulnerabilities from emerging security issues.
• Maintained security of voice and data networks and equipment.
• Monitored and maintained physical and logical security and access to systems
Unit Supply NCO April 2010 – Oct 2010
United States Army, Det 1. Co. B 1-112th AVN BDE, Gary, IN
Computer & Special Electronic Devices Repairer February 2010 – August 2010
United States Army, Det 1. Co. B 1-112th AVN BDE, Gary, IN
• Supervisor of maintenance and repair of electrical equipment; utilizing oral and written communication skills
along with motivation, empowerment, and counseling in development of subordinates.
• Planned, supervised and trained junior technicians in operation and maintenance of electronic devices requiring
circuit card, cabling, and monitor repair and troubleshooting.
Aviation Operations Specialist June 2006 – August 2010
United States Army, Det. 1 Co. B 1-112th AVN BDE, Gary, IN
CERTIFICATIONS & QUALIFICATIONS
Active Secret Security Clearance (Expiration - Oct 2016)
CompTIA Server+ Certified, 2014
CompTIA A+ Certified, 2013
CompTIA Security + Certified, 2011
CCNA (Currently in Progress)
EDUCATION
Information Technology, Bachelor of Science Education
Ashford University November 2010 – Present
Degree: none, Bachelor of Science- Major: Business Information Systems Hours: 95
United States Army, School of Information Technology
Cobb Hall February 2010 – August 2010 Fort Gordon, GA
Advanced Electronics Course
Semester Hours: 35
WILLING TO RELOCATE AND TRAVEL AS
NEEDED
(REFRENCES AVAILABLE UPON
REQUEST)
Contact this candidate