Customer Service Manager
Resume:
Lithia, FL *****
**.********@*****.***
Joanna M. Brackner
• 7+ years in Accounting, Customer Service and Office Administration
QUALIFICATIONS
• 4+ years in non-profit sector with focus on Recruiting and child mentorship
• Very detail-oriented with strong organizational skills
• Strong oral and written communication skills
• Competency in use of Microsoft Word, Excel and PowerPoint as well as Quickbooks.
• 70+ words per minute
EXPERIENCE METTLER TOLEDO 01/2012 –
02/2014
KFORCE STAFFING 08/2011 –
01/2012
Accounting
• Responsible for payables/receivables and some commissions, tax, cash-handling and font counter
customer service
• Intermediate exp with pivot tables, v-look ups, bank reconciliations
• Responsible for monthly reporting and database integrity
• Daily communication with customers, vendors, sales and service departments as well as Controller
MOTION INDUSTRIES
RANDSTAD STAFFING 2007 -
2010
AP/AR and Invoicing
• Responsible for all payables/receivables
• Front office admin., answer incoming calls, order office supplies
• 3 way match invoicing
• Daily communication with Branch and Operations manager, customers/vendors, as well as corporate
TAMPA BAY DREAM CENTER 2002 -
2006
Missions Coordinator / Tutoring Program Interim Director
• Planned, developed and hosted various inner-city community events
• Responsible for recruiting and training, mission trips, block-parties, etc.
• Interim Children's Tutoring Program Director, state-funded; 15 students, 15 teachers on average
EDUCATION H I L LSBOROUGH COMMUN I TY COLLEGE – ASSOICATES OF ARTS DEGREE
2002 – 2004
ASHFORD UN IVER ISTY - BACHELORS DEGREE I N PSYCHOLOGY,
ACCOUNT ING M I NOR 2004 - 2010
REFERENCES MARLYSE RUSH
New York Dream Center, Missions Director
***********@*****.***
ROD CAUD I L L CHUGGY LOWERY
Mettler Toledo Motion Industries
***.*******@*******.*** ******.******@******-***.***
Page 2
Contact this candidate