Phyllis D. Smith
**** *. ****** ***. *******, I L. 60639
Cell Phone# 630-***-**** Alternative# 773-***-****
E -mail: ****************@*****.***
Skills/Abilities:
•
• • •
Microsoft Anatomy & Medical Terminology
Physiology
• •
Excel ICD-9-CM Coding
• Pathophysiology
• •
Lotus CPT Coding
• HIM Supervision &
• •
PowerPoint 3M Encoding
Organization
• Typing (50 wpm)
Education:
Chicago, IL
Northwestern College
Major: Health Information Technology GPA: 4.00
Graduated: August 2012 Degree: Associates in Applied Science
Berwyn, IL 06/2012-
Mac Neal Hospital
09/2012
Medical Records Clerk (Internship)
• Greet customers
• Maintains patient files and retrieves files for scheduled appointments; files all patient data upon
receipt of information; prepares file labels
• Responds to requests for medical records; processes letters and reports; answers and directs
telephone calls.
• Retrieves patient schedules from computer system; distribute lab reports to physicians and
materials to other departments; request information from various departments; responds to
correspondence requests
• Made photocopies of records and documents for billing, scanning documents
• Notify supervisor of problems or issues; monitors supplies needed; performed other duties as
assigned
• Processed documents and put documents into the physicians mailboxes
• Release of patient information
• Abstraction
Professional Experience:
APC Research Inc. Chicago, IL 10/2005-current
Phone Interviewer
• Conduct surveys via-telephone
• Assist customers with concerns and handle disputes
• Operate phone systems
• Data Entry
Allied Waste Management Chicago, IL 05/2000-
05/2003
Data Entry Clerk
•
• •
Input data into system to access invoice Edited and corrected entered files
for billing
• Maintain confidential reports and
information
• Performed general clerical duties
• Compiled, sorted and verified accuracy
• Answered phones
of data