Diane Randall
Long Beach, CA 90802
*-(630)- 417-4683
********@*****.***
SUMMARY
** ***** ** *** ************** consulting experience focused on-- Production Planning
(PP) and Materials Management (MM)
Strong PP/MM integration experience with SD, QM, WM, FI, CO, PS & PM
Extensive PP/MM consulting experience; business analysis, blue printing, hands-on
configuration and post implementation support
Industry experience includes discrete manufacturing, Process Manufacturing (Chemical),
Consumer Products, Aerospace and Defense-public sector, and Professional Services
Extensive experience teaching beginning and advanced SAP PP/MM courses to end users
Natural leadership, strong listening and communication skills
Successfully completed eight full life-cycle implementations with strong understanding of
development life cycle and various SAP implementation methodologies
Extensive knowledge of SAP Net weaver, SAP ECC, SAP R/3, Solution Manager, Quality
Center, Info Pak, uPerform, Commerce One’s Auction Services
PROFESSIONAL EXPERIENCE
REVEAL USA, NAPERVILLE, IL
CLIENT: Shure Europe, Eppingen, Germany 09/2013 – 12/2013
SAP Supply Chain Integration Advisor
Achieved greater value in materials requirements planning, inventory planning and
procurement using their existing SAP solutions. Specific focus on reporting, analysis and
monitoring results.
APO testing and go-live support for phase 3 rollout of APO forecast, sales and operations
planning, production orders, purchasing and inventory.
Drove change in system usage to achieve improvement in Supply Chain performance using
Reveal oVo Methodology.
TELESTO GROUP, NY
CLIENT: CenturyLink, Monroe, LA 07/2012 – 07/2013
MM Lead Consultant
Acquisition team member responsible for implementing new SAP ECC 6.0 Procure-to-Pay
process for a newly acquired company.
Collaborated with the client for the blueprint process to determine new requirements for
SAVVIS compared to current design of existing MM functionality at Century link.
Configuration of MM for SAVVIS, testing both SAVVIS and overlapped Century link
designs
Created functional specs for the development team.
Supported security role definition for new users
Page 1 of 11
Supported training development and conversion of acquisition data.
Page 2 of 11
CLIENT: U.S. Army, Rock Island, IL 09/2011 – 05/2012
SAP PP Production Process Improvement Consultant (Logistics Modernization Program)
Alignment of production operational practices, procedures, and policies to assist Rock
Island Arsenal in leveraging capabilities of the United States Logistics Modernization
Program (LMP)
Worked with production controllers to close operational shop floor based gaps
Within LMP; analyzed production orders associated with projects in the supply chain,
production execution and inventory business processes best practices.
Closed open goods receipts, goods issues, production orders, and purchaser orders.
Delivered PP training to production controllers and planners on identifying and validating
project – wbs flow in the supply chain, running material requirements planning, collective
conversion of planned orders to production orders, schedule daily tasks, evaluate stock for a
production schedule, releasing production orders
DELL PROFESSIONAL SERVICES, DALLAS, TX 05/2010 – 10/2011
CLIENT: Calgon Carbon, Pittsburgh, PA
PP / MM Principal Consultant
PP/MM configuration, testing and go-live consulting support in production
planning/execution, procurement, inventory and quality for discrete manufacturing rollouts
in Denmark and Sweden
Interviewed business owners and captured business requirements for procurement,
production and incoming inspection processes; validated and updated global common
business process
Developed PP/MM prototype for Japan: interviewed business owners, configured, tested,
created business process flows, documentation of business processes and improvements for
material requirements planning, production execution processes, purchasing, inventory,
and incoming quality inspection
Performed Unit and end to end integration testing of core functionality
R3 SERVICES, LLC, DALLAS, TX 03/2010 – 06/2010
CLIENT: Ryerson Steel, Lisle, IL
PP/MM Consultant
Extended global PP/MM common template and identified gaps to five plants
Captured and analyze business requirements for Make-to-Order and Make-to-Stock
processes; validated and updated global common business process template with changes
Configured changes to supply chain execution (material requirements planning,
production execution, purchasing, inventory, forecasting) processes
Performed Unit and end to end integration testing of core functionality
Provided PP/MM knowledge transfer and consulting support for purchasing and
production execution processes
CLARKSTON CONSULTING GROUP, DURHAM, NC 08/2008 – 09/2009
CLIENT: Endicott Technologies, Endicott, NY 06/2009 – 09/2009
PP/ MM Principal Consultant
Planned and facilitated business process workshops to capture and analyze requirements for
SAP Make-to-Order (MTO) and Procure-to-Pay (PTP) Business Processes
Documented findings and compared them to best practices and proposed future solutions
Page 3 of 11
Developed and delivered the business process blueprint for an ECC 6.0 implementation
Page 4 of 11
CLIENT: Seneca Foods, Jainesville, WI 03/2009 – 05/2009
PP-PI Principal Consultant
Continued the 4.7 upgrade implementation to a ECC 6.0 release of SAP started by another
consultant for a discrete manufacturing plant in Janesville, Wisconsin
Validated and updated business process requirements with best practices for Material
Requirements Planning (MRP) and Production Execution
Configured changes to material requirements planning and production execution processes
Provided knowledge transfer and consulting support for production execution processes
CLIENT: Connors Brothers, LLC, Cape May, NY; Blacks Harbor, New Brunswick 08/2008 –
02/2009
PP-PI Principal Consultant (Cloverleaf Foods, Snow’s, and Brunswick Sardines)
Upgrade implementation of 4.7 to ECC 6.0 release of SAP for two discrete manufacturing
plants
Gathered and designed business requirements for production execution processes for clam
and sardine manufacturing plants in Cape May, NJ and Blacks Harbor, NB
Refined and aligned business process requirements with SAP best practices
Configured material requirements planning, batch management (batch derivation) and
production execution processes
Identified and facilitated the loading of production master data and coordinated integration
of the supply chain processes
Delivered material requirements planning and production execution training to Managers,
Material Planners and Shop floor employees
Provided knowledge transfer and consulting support for SAP ECC 6.0 production execution
IBM GLOBAL SERVICES, OAK BROOK TERRACE, IL 12/2007 – 07/2008
CLIENT: Pathfinder Drilling Services Company, Houston, TX
PP/MM Managing Consultant
Developed the PP/MM business process blueprint for a SAP ECC 6.0 release - material
requirements planning, production execution and procurement areas
Configured and implemented 4.7 upgrade to a 6.0 Enterprise release of SAP material
requirements planning, production execution and quality management for procurement
application areas
While at IBM, I configured and tested a Wholesale Distribution Industry Solution client for
a SAP Certification Process
Created intellectual property for supply chain industry solutions and consulting resources
Performed two project quality audit reviews for IBM
INFO SYS CONSULTING SERVICES, FOREST PARK, IL 09/2002 – 08/2007
INDEPENDENT MM/PP CONSULTING
CLIENT: Haworth Furniture Corporation, Holland, MI 01/2007 – 08/2007
Procure to Deliver Team Leader
Implemented business requirements for Plan -to-Stock (PTS) and Make-to-Order (MTO),VC
and discrete manufacturing environments for a 4.7 upgrade to 6.0 Enterprise release of SAP
Detailed functional knowledge of Solution Manager used to configure Master data,
Purchasing Inter Company and Stock Transfers, Inventory and Invoice verification and
Material Requirements Planning and Production Order Execution
Page 5 of 11
Provided direction and led knowledge transfer sessions in master data, Purchasing--Inter
Company and Stock Transfers, Inventory, Invoice Verification and MRP and Production
Order execution
Gathered and documented business process requirements for a SAP best practice solution
Created PTS / MTO Business Process documentation using RWD’s Info Pak software
Functional advisor to Purchasing, Shipping and Delivery team members
CLIENT: US Army Global Combat Support System, Frederick, MD 09/2006 – 12/2006
Senior MM Consultant
Gathered and documented business requirements for procurement – EDI upgrade to allow
transmission of inbound deliveries, purchase orders, invoices and goods receipts and goods
issues between the U.S. Army and vendors
Modified customer input templates with enhanced purchasing and integrated EDI process
changes
Configured and tested Purchasing, Material Master Data and Material Requirements
Planning, Inventory application functionality that enabled successful purchasing– EDI
transmission of purchase orders, order acknowledgements, inbound deliveries and goods
receipts
CLIENT: US Army Global Combat Support System, Chester, VA 01/2006 – 09/2006
Senior MM Consultant
Team member, consulted with users to define and document business requirements for Army
Logistics processes project systems – wbs flow throughout the supply chain; purchasing,
material requirements planning, inventory and logistics invoice verification
Created Business Process documents using RWD’s Info Pak software
Configured material master data, purchasing, material requirements planning and Inventory
functionality
Created functional specifications to map interfaces from procurement legacy systems to SAP
for handoff to the development team
Delivered training to Army project team members
CLIENT: US Navy SPAWAR's Project Cabrillo, Philadelphia, PA 01/2005 –09/2005
Lead Systems Integrator
Analyzed current system Procure to Pay business process design
Conducted assessment and made recommendations for retiring current Navy legacy systems
Extended SAP R/3 Procurement and Inventory processes to encompass current Navy
logistics processes
Created Business Process documents using RWD’s Info Pak software
Validated configuration for Material Master Data, Purchasing, Material Requirements
Planning and Inventory processes
Provided knowledge transfer to end users and team members
Trained Navy users on new procurement and Inventory processes
CLIENT: US Navy Merge ERP Project, Annapolis, MD 10/2003 10/2004
Lead PP Integrator
Conducted requirements analysis and strategy development for SAP R/3 PP processes
Configured Demand Management, Material Requirements Planning, Material Master
Data, Purchasing and Inventory,
Facilitated end user sessions to identify and establish business requirements
Created Business Process documents using RWD’s Info Pak software
Page 6 of 11
Designed and developed business process flows using customer input templates
Served as senior level functional advisor to planning team and Navy subject matter experts
CLIENT: Smith/Nephew, Oklahoma City 06/2003 – 10/2003
PP/MM Project Leader
Planned and executed discrete manufacturing rollout and training for medical equipment
plant
Led MM/PP Integration testing for Production, Purchasing and Inventory for OK Plant
Provided PP/MM knowledge transfer to Project team Members
Configured master data, material requirements planning, forecast planning, variant
configuration, purchasing, engineering change management (ECM) production and
inventory processes
Delivered training to over 300 plant employees in master data, demand planning,
purchasing, material requirements planning, production, quality management and
inventory-warehouse management
Provided go live support for entire plant site
Facilitated design and development of Production and Purchasing Business Processes
CLIENT: Bloomberg Financials, Manhattan, NY 09/2002 – 03/2003
Lead PP/MM Consultant
Implemented requirements for MTO processes in a discrete manufacturing environment;
Designed and developed production planning and execution and Advanced Planner
Optimizer (APO) (version 4.6) business process requirements and documentation for a
global implementation
Created Business Process documents using RWD’s Info Pak software
Configured APO characteristics, planning book data, production master data, material
requirements planning, and production orders, purchasing, and inventory processes
Delivered training to Demand Planners, Buyers, Stores and Shipping and Receiving
employees in master data, demand planning, material requirements planning, purchasing and
inventory processes
Served as functional advisor to supply chain team members
HENDRICKSON INTERNATIONAL, ITASCA, IL 03/2002 – 06/2002
Business Process Design Team Leader
Participated in the development and execution of project plan
Responsible for the design and documentation of Supply Chain business processes
INFORMATION SYSTEMS CONSULTING, INC., FOREST PARK, IL 2001 – 2002
CLIENT: Kellogg Company, Elmhurst, IL 11/2001 – 03/2002
Senior PP-PI Consultant
Implemented business requirements for MTS, MTO and discrete manufacturing
environments -- Provided Go-Live support for national rollout of PP, MM, PM and IM for
US plant sites
Designed and Developed supply chain business processes
Ensured that transaction postings and data are entered correctly in R/3 system
Analyzed, troubleshoot and resolved application problems
Delivered SAP R/3 Overview, Inventory, R-LINK Web-based Production front-end, material
requirements planning and Purchasing Applications training to personnel
Page 7 of 11
CLIENT: Pacific Coast Building Products, Sacramento, CA 02/2001 – 07/2001
PP/MM Consultant
Provided Go-Live support for national discrete manufacturing rollout of Production
Planning, Purchasing and Inventory processes for US plant sites
Designed and developed Production Business Processes
Made data corrections and changes to configuration
Delivered Production, Purchasing and Inventory Applications Training to plant personnel
IMG AMERICAS, INC., PHILADELPHIA, PA 09/1999 – 06/2001
CLIENT: Home Life Furniture Corp, Hoffman Estates, IL 09/1999 – 06/2001
Consulting Manager Team Leader
Developed the project plan, business process blueprint for a 4.7 release of SAP Make-to-
stock (MTS), Make-to-order (MTO) and Engineer – to- order manufacturing environments
Designed an Enterprise release of SAP production planning, purchasing, material
requirements planning, inventory management, invoice verification, integrating with EDI
and accounts payable for US plant sites
Facilitated unit and integration testing of SAP R/3, GERS, and Logility applications
Project integrator ensuring integration across supply chain processes
Provided knowledge transfer to project team members
Delivered production planning and execution, purchasing and inventory management and
quality management training to Production Managers, Material Planners, Production
Operators, Lab Technicians and Engineers, as well as, other plant personnel
Functional advisor to GERS-SAP interface and EDI Team members
Responsible for mentoring and career development assistance for consultants
INFORMATION SYSTEMS CONSULTING, INC., AURORA, IL 10/1997 – 07/1999
CLIENT: United Oil Products, Des Plaines, IL 02/1999 – 07/1999
Lead PP-PI Consultant
Go-Live support for a discrete manufacturing environment; Production, Distribution,
Purchasing and Storeroom Departments
Designed and developed business process flows
Ensured that transaction postings and data are entered correctly in R/3 system
Analyzed and resolved application problems
Verified and monitored output of daily and weekly reports
Made data corrections and changes to configuration as needed
Facilitated unit and integration testing of R/3 Applications
Delivered Inventory-Warehouse Management, Production Planning and Execution,
Purchasing, Accounts Payable and Industrial Transportation Applications training to
Material Handlers, MRO Controllers, Purchasing Managers/Agents and Shift Supervisors
CLIENT: Tenant Company, Minneapolis, MN 10/1998 – 12/1998
PP Team Leader
Led project team in the integration testing of R/3 discrete manufacturing environment;
Production Planning, ECM, and Execution processes
Analyzed and resolved application problems
Implemented ABAP program and Table-data structure changes
Page 8 of 11
Advised project team regarding Master Data, Production Execution, Inventory functionality
and Configuration
Designed and Developed business processes
Configured Inventory and Production Execution processes
CLIENT: United Oil Products, Des Plaines, IL 09/1998 – 10/1998
Sales and Distribution Instructor
Delivered Sales, Delivery and Industrial Transportation Applications training to Traffic
Coordinators, Distribution Controllers and Material Handlers
CLIENT: SAP America, Inc., Westchester, IL 10/1997 – 06/1999
MM Instructor, PP Instructor
Summary of training courses taught:
Delivered SAP R/3 MM & PP standard training to customers and consultants at SAP
training centers and customer facilities: SAP20-R/3 Technology Overview, LO550-Config.
& Org. in MM, LO510-Inventory Management, LO520-Purchasing Optimizing, LO020-
Procurement, LO205-Master Data-Discrete Mfg., SAP20-SAP Technology Overview,
WB100-Business Process Workshop, LO50-Mfg. Planning, LO070-Mfg. Execution,
LO955-Batch Management, LO910-Config. & Org. in Logistics, LO250-Config & Org. in
Mfg.
PHAEDRA SOFTWARE SOLUTIONS, COLLEGE STATION, TX 03/1997 – 07/1997
Director
Managed and allocated resources to R/3 projects
Developed business partner alliances with SAP, SAP partner firms and customers
Recruited and hired senior level consultants
CLIENT: Antioch Publishing Company, White Cloud, MN 04/1997 – 07/1997
Lead MM Consultant/Trainer
Gathered business requirements for an implementation of SAP Procurement Processes
Designed and developed procurement business processes
Configured Purchasing and Inventory Applications
Facilitated unit and integration testing of R/3 Applications
Delivered Material Master, Purchasing, Inventory, Invoice Verification and Accounts
Payable Applications training to Buyers, Shipping and Receiving employees
Analyzed and troubleshoot application problems
Participated in development of R/3 system architecture, establishing and maintaining
workbench organizer for the management of corrections, repairs and transports
TECHNOLOGY SOLUTIONS COMPANY, CHICAGO, IL 01/1996 – 02/1997
SAP PP/MM CONSULTANT
CLIENT: Borden Chemical Company, Columbus, OH
Principal Consultant, Project Integrator, PP-PI Team Leader
Gathered business requirements for a implementation of SAP Production Planning and
Execution
Designed and developed Project Plan for Production Planning and ECM, processes
Configured Master data, Planning, Production and Inventory Applications
Assisted in the development of R/3 architecture, establishing and maintaining
Workbench organizer for the management of corrections, repairs and transports
Page 9 of 11
Managed configuration process for entire implementation project and developed rules for
handling problems and implementing solutions
Project integrator ensuring integration across all R/3 functional and technical areas
Facilitated unit and integration tested business process transactions with key users
Analyzed and resolved application problems
Implemented ABAP program and Table - data structure changes
SAP AMERICA, INC., WESTCHESTER, IL 11/1993 – 10/1995
Senior Applications Consultant
CLIENT: Amurol Confections Company, Yorkville, IL 01/1995 – 10/1995
Project Integrator, Lead MM/PP Consultant
Designed and developed Procurement, Production Planning and Production Execution
business processes in a discrete manufacturing environment
Configured and tested Master Data, Purchasing, Planning, Engineering Change
Management, Production Execution and Inventory Applications
Project integrator ensuring integration across all R/3 functional and technical areas
Facilitated unit and integration testing of R/3 Applications
Analyzed and resolved application problems
Implemented program and data structure changes
Participated in interviewing and screening of consultant candidates
CLIENT: Helene Curtis, Chicago, IL 01/1995 – 07/1995
Project Integrator and Lead MM Consultant
Designed and developed Procurement business processes
Configured Master Data, Purchasing, Inventory and Accounts Payable processes
Analyzed and resolved application problems
Implemented ABAP program and Table data structure changes
Project integrator ensuring integration across all R/3 functional and technical areas
Facilitated unit and integration testing of R/3 Applications
Advised project team regarding setup and transaction knowledge of Purchasing and
Inventory functionality and Configuration
CLIENT: Network Systems Company, Minneapolis, MN 07/1994 – 11/1994
PP Consultant
Designed and developed Production Planning and Execution business processes
Configured Planning and Production Control Applications
CLIENT: Motorola Corporation, Arlington Heights, IL 03/1994 – 07/1994
PP Consultant
Configured Planning and Production Control Applications
Researched and investigated issues/problems and provided solutions to PP Team
SAP CONSULTANT NEW-HIRE TRAINING PROGRAM 03/1994 – 09/1995
Instructor
Trained new incoming MM and PP consultants on an ad-hoc basis in beginning and
advanced courses
Delivered SAP R/3 MM and PP training to customers and consultants at SAP Training
Centers
Page 10 of 11
FACTORY CONTROLS, INC. AURORA, IL 1992 – 1993
Technical Trainer
MEMC ELECTRONIC MATERIALS, INC., ST. PETERS 1990 – 1992
MO Systems Analyst
MCDONNELL DOUGLAS CORPORATION, ST. LOUIS, MO 1983 – 1990
Assoc. Adv. Mfg. Sys. Engineer
EDUCATION, CERTIFICATIONS & TRAINING
MA in Psychology, University of Santa Monica – Santa Monica, CA, Graduate (2014)
BS in Management Information Systems, Tarkio College – St. Louis, MO
SAP Partner Academy, MM/PP Certification Program, Dallas, Texas (1995)
Solution Manager Training (2006)
Quality Management (Procurement, Notifications and Inspections)Training, SAP America
IMG Academy, Intercultural Communications Training, Ohningen, Germany (2000)
Master Planning - Level 2, Manufacturing Execution Level 2, Workbench Organizer,
Detailed Functions-Process Orders, Automotive Training, SAP America, Westchester, IL
(1996-1997)
SAP New Hire MM/PP training (five months), Nationwide (1993 – 1994)
Page 11 of 11