Customer Service Administrative Assistant

Location:

Posted:

March 30, 2014

DONNA RINALDI

Roebling, NJ 08554 Cell: 609-***-****

*******@*****.***

Multiple years of operational management experience in both the public and

private sectors. Strong customer service oriented leader with the ability

to initiate, coordinate and oversee many projects. Unique talent for

proactively identifying and resolving problems.

PROFESSIONAL EXPERIENCE

Roebling Bank

Rt. 130 and Delaware Avenue, Roebling, NJ 2000 - 2013

EXECUTIVE ADMINISTRATIVE ASSISTANT

. Executive Assistant to the President and 6 member Board of

Directors of local community bank, attended all meetings and

prepared corporate minutes which included the Annual Meeting of

Stockholders.

. Provided excellent customer service to all levels of internal

and external clients, attention to detail

. Human Resource Manager of a five branch local community bank,

promoted to Assistant Vice President - handled all employee

relations ranging from new hire paperwork, implementing policy

and procedure, as well as yearly cost tracking and management of

employee benefit programs, i.e. annual enrollment of health,

dental, life and disability. Managed unemployment claims,

disability and employee grievance claims, group 401(k) and ESOP

programs, time and vacation tracking

. Vendor negotiation and implementation of branch/corporate

equipment and contracts

. Responsible for all branch maintenance and repair issues

Moss, Powers and Kugler (Law Firm) 1977 - 2000

7 E. Main Street, Moorestown, NJ 08057

LEGAL SECRETARY TO SENIOR PARTNER, William R. Powers, Jr.

(November 1977 - 2000)

. Legal assistant to senior and founding members of the firm for

over 20 years until his retirement.

REFERENCES

Provided upon request