Customer Service Manager

Location:

Posted:

March 30, 2014

Chicago, IL. *****•312-***-****•************@*******.***

Patizza Jones

Objective

I desire a roll within an organization where I can use my skills and experience to the fullest, allowing me to

become an effective and productive member of the team and thus assist in the further growth of the company.

E xperience

02/2005-Present

Tribe 7 Creations Chicago, IL.

Finance Clerk/Office Manager

I am currently responsible for the development, maintaining and updating of all

company financial records.

I respond to all customer service sales calls, emails and online inqui ries on a

daily basis.

My daily tasks also include data entry, filing, coping, ordering supplies,

t racking online orders and customer invoicing.

11/2002-12/2004

Golden Feather Realty Chicago, IL.

Accounts Payable Lead

I was responsible for the data entry of company payouts for services provided by

second party entities.

I worked as a liaison between contract workers and HUD for payment on

completed work orders.

Faxing, filing, spreadsheet development and updating.

Receptionist relief.

09/2000-10/2002

AccountTemps Chicago, IL.

Financial Services Representative

I served in a temporary capacity working on various assignments in the

F inancial Services field.

I worked as a data entry clerk and spreadsheet developer in the accounts

payable and receivables departments.

I preformed general office tasks such as filing, coping, faxing, receptionist,

customer service calls, and emailing.

Education

1998 2000 Roosevelt University Major Accounting

1992 1996 Curie High School High School Diploma Accounting and Business

Administration

Skills and Software Experience

Microsoft Word, Excel, QuickBooks, Peachtree. Spreadsheet creation and updating, typing, filing,

faxing, multi phone line operator and office supplies manager. Planning and organizing office

meetings and travel arrangements. Experienced in operating all general office equipment.