Customer Service Sales

Darrell Freeman

*** ****** ** *** ***

Scranton, PA 18505 Home: 570-***-****

***********@*****.***

Summary

I am a High-achieving Sales Associate offering an extensive

background in customer service,

sales, client relations and merchandising. I'm a self-

directed and self-motivated team player

who also works well independently. I'm currently looking for

a career with a progressive

organization that will use my education, skills, abilities

and experience in an executive

capacity, where I can effectively contribute to operations

and fulfill the goals of my potential

employer.

Highlights

Microsoft office XP Detail-oriented

Microsoft Windows Excellent multi-tasker

Microsoft Excel Organized

Inventory control procedures Active listening skills

Strong communication skills Sharp problem solver

Type 40 wpm Energetic work attitude

Experience

February 2013 to Applebee's

June 2013 Dickson City, PA

Dishwasher

Loaded dishwashers and hand-washed items such as pots,

pans, knives Prepared items on station assignment list

Cleaned walk-in, freezer, bathrooms Took garbage out

lined up trashcans Help prep food for the day.

Inspected dining and serving areas to ensure

cleanliness and proper setup.

September 2012 to Harbor Freight Tools

June 2013 Dickson City, PA

Cashier

Answered customers questions and addressed problems and

complaints in person and

via phone.

Helped customers select products that best fit their

personal needs.

Maintained visually appealing and effective displays

for the entire store. Educated customers on product and

service offerings.

Collaborated with customer service team members to give

exceptional service throughout the entire shopping and

purchasing experience.

Built customer confidence by actively listening to

their concerns and giving appropriate

feedback.

Communicated information to customers about product

quality, value and style.

October 2009 to Duane Reade

January 2010 Manhattan, NY

Cashier

Operated a cash register.

Promoted sales and gave memberships.

Unloaded trucks, stocked shelves and carried

merchandise out on the floor for customers.

Processed all sales transactions accurately and in a

timely fashion.

Informed customers about all product lines and services

offered by the company.

Built customer confidence by actively listening to

their concerns and giving appropriate

feedback.

Offered exceptional customer service to differentiate

and promote the company brand.

Education

2007 Tilden H.S.

Brooklyn, N.Y.

HS Diploma

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