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Customer Service Technician

Location:
Baton Rouge, LA
Posted:
March 31, 2014

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Resume:

Tedrick Rucker

**** ***** *****

Baton Rouge, Louisiana 70807

225-***-****

*************@*****.***

SUMMARY OF QUALIFICATION:

Over 6 years of increasing expertise in Customer service and

Communications .I have directly contributed to the basic knowledge

of: Computer Architecture, Electronics, Troubleshooting,

Installation/Repair, and Blueprint reading. I possession of strong and

desirable work ethics, self-motivation, willingness to learn,

hardworking, and definitely a team player with a desire to only do the

best. I have attended various seminars and conferences to enhance my

technical and customers services skills.

EDUCATION:

Remington College-Baton Rouge Campus, Baton Rouge, Louisiana

Associate of Science in Electronics and Computer Engineering

Technology

July 2006

COURSEWORK INCLUDED:

Basic Electronics

Digital Electronics

Computer Architecture

Semiconductor Devices

Electronic Devices and Circuit Theory

Microprocessor Architecture

Electronic Communications for Technicians

SKILLS:

Proficient with:

Multi-meter Logic probes/Oscilloscopes

Function generators Soldering

Circuit design/troubleshooting Analyzers

Software:

Windows Access

Microsoft Office Excel

PowerPoint SLC 500 ladder-logic programming

EXPERIENCE:

Clear Comm Tower Services, Slidell, Louisiana

2012-present

Electronic Installation Technician

Duties Included: Maintains and Installation antennas, diplexers,

radios, cables, conduit,

microwave dishes, feeding lines, weatherproofing and grounding and

assemble and

installation antennas and replacement jumper and coax, coax

termination and connector

Parsons Infrastructure and Technology, Fort Worth, Texas

2011-2012

Electronic Installation Technician

Duties Included: Upgrading communication system such as radio,

transmitter and antennas, troubleshooting, inventory control and

inspection of equipment.

Maintain safety control when working with high voltage electric

equipments. Installation and calibration of various equipment.

LSU Hospital: Biomedical Engineering, Baton Rouge, Louisiana

2009-2011

Electronic Technician

Duties Included: Repair medical equipment, inspections, requisitions,

and troubleshooting.

Tedrick Rucker, page 2

Directech Southwest, Baton Rouge, Louisiana

2008-2009

Electronic Technician

Duties Included: Troubleshooting, Installation and repair satellite

systems and Customer service.

International Technology, New Orleans, Louisiana

2007-2008

Electronic Technician

Duties Included: Troubleshooting, Blueprint Reading, and Lighting.

References available upon request



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