Data Entry Customer Service

Angie Taylor

Administrative/Office Management/Data Entry/Receptionist/Secretary

*****.******@*****.***

Summary

Administrative professional with years of office experience, possessing office management skills. Highly

organized and a problem solver, I work well independently and along with other departments; juggling multiple

priorities and meeting tight deadlines while handling a variety of daily office tasks, including:

*Office Organization & Scheduling

*Records & Database Management

*Spreadsheets & Reports

*Telephone & Front Office Reception

*Managing & allocating confidential files

*Filing & Data Entry

*Record Maintenance & Disposal

*Supply Inventory Management

*Organize, Disperse, & Send Out Mailings & Packages

*Proficiency in Microsoft Excel, Word, Outlook, & PowerPoint

*Knowledge and familiarity with office equipment

Experience

Administrative Coordinator at Illinois Center for Broadcasting

August 2006 - February 2014 (7 years 7 months)

Provide administrative and office support within busy office setting. Managing records; administering student

databases; preparing reports, spreadsheets and presentations; handling incoming and outgoing mail;

answering and transferring phone calls; handling front office reception; ordering supplies and handling copier

maintenance; and executive support.

Some Professional Accomplishments include:

*Aiding Education Department in the reconfiguration of curriculum and implementing it into the school

course work.

*Contributed in the establishment of the Chicago Satellite Campuses

*Continuous training and supervision of administrative staff

*Continuous support and supervision of the filing system

*Continuous support with reports and data entry

*Continuous support with spreadsheets.

*Earned outstanding ratings on annual reviews; recognized for high-quality work, filing system and

maintenance, and organizational strengths.

5 recommendations available upon request

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Assistant to the Administrative Coordinator at Illinois Center for Broadcasting

April 2004 - August 2006 (2 years 5 months)

Worked directly with the Administrative Coordinator. Aided with data entry; reports and spreadsheets; and

telephone and front desk reception.

Highlights:

-Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with

minimal ramp-up time.

-Updated databases and spreadsheets that improved management and reporting accuracy.

-Received a Promotion to my current position for having excelled within a deadline-intensive environment,

ensuring the accurate and on-time completion of all projects.

Skills & Expertise

Office Management

Calendaring

Spreadsheets

Data Entry

Fax

Office Equipment

Office Administration

Administrative Assistants

Calendars

Confidentiality

File Management

Outlook

Microsoft Excel

PowerPoint

Microsoft Word

Adobe Acrobat

Telephone Reception

Supply Management

Troubleshooting

UPS Shipping

FedEx Shipping

Customer Service

Education

University of Illinois at Chicago

General Studies, Business/Corporate Communications, 2001 - 2003

Interests

Cooking, jewelry crafting, road-trips, family outings, and new technologies.

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Angie Taylor

Administrative/Office Management/Data Entry/Receptionist/Secretary

*****.******@*****.***

5 people have recommended Angie

"Angie gets things done. I never once worried that Angie would drop the ball in any way. She's thorough and

prides herself on her work and is sure to do her best."

Sandy Ruffalo, Freelance, 98.7 WFMT, worked with Angie at Illinois Center for Broadcasting

"Angie is a hard working, talented and dedicated staff member who always goes above and beyond to meet

and exceed her role as Administrative Coordinator. Angie is very detail oriented and brings much value to our

company."

Patrick Johnsen, Regional Director, Illinois Center for Broadcasting - Lombard & Chicago, managed

Angie at Illinois Center for Broadcasting

"Angie is perhaps the most detailed oriented person I know. She is the backbone of the Illinois Center for

Broadcasting. She manages to help every department of the school. No task is too big too small for Angie.

You need something done? Angie can handle it. Does it all with a smile."

Edgar Ybarra, Career Services Director, The Illinois Center for Broadcasting, worked directly with

Angie at Illinois Center for Broadcasting

"As the senior broadcast instructor at the Illinois Center for Broadcasting (Lombard Campus), I can attest to

the skills and positive attitude that Angie Taylor has exhibited. With forty-four years experience as a Chicago

on-air personality (and the lead radio instructor at ICB), I’m able to recognize the energy and eagerness to be

successful. Angie is the epitome of a committed individual who is focused on excellence in performing her

duties with a positive attitude, creative approach and ensures that each task is administered accurately and on

time. All of these attributes and interpersonal skills will complement any goal-oriented organization. Rich

Renik Senior Instructor/ On-Air Personality"

Richard Renik Sr., Instructor, Illinois Center for Broadcasting, managed Angie indirectly at Illinois

Center for Broadcasting

"I have worked for many years with Angie Taylor, Administrative Assistant at the Illinois Center for

Broadcasting. As a national director, numerous times I required information from the Illinois campus and I

knew it would be accurate and timely coming from Angie. Angie is well-organized, intelligent and a

multi-tasker. She exudes a very positive, friendly attitude as the first face prospective students see as they

visit the ICB campus. I would recommend Angie as a dedicated and knowledgeable employee."

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Kathy Wenner, National Admissions Director, The Ohio Center for Broadcasting, managed Angie

indirectly at Illinois Center for Broadcasting

Contact Angie on LinkedIn

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Contact this candidate