RICHARD V. NEWELL
*** ***** ******** *** ******, AZ 85711 ********@***.*** Cell 520-***-****
TECHNICAL EXPERTISE
CORE COMPETENCIES: Designing and architecting Wide Area Networks including systems security, contingency
planning, backup and recovery strategies, research & development, and risk assessment. Experienced in deploying
Mobile/Smart Phone technology, Web-based conferencing, and SharePoint services. Additional skill sets include IT
procurement, vendor management, inventory control, and cost-benefit analysis.
OPERATING SYSTEMS: MS Windows 9x/2000, XP, Vista, 7,8; MS Exchange 2003, 2007; Server 2003, 2008, 2012;
Windows SharePoint Services 3.0; Mac OSX 10.8, Fusion 2.0; Ubuntu, Debian; VMware & Virtual Box for
workstation and server.
SOFTWARE: Acronis True Image Echo Server, AVG /Norton Enterprise AV, Symantec Backup Exec.12.5; MS Office
2007-13 Plus, Visio 2013; QuickBooks 2013, Quicken 2013; Macromedia MX; Adobe CS6 Suite.
TELEPHONY: Avaya IP Office Phone System, T1 Qwest Oneflex Backbone.
HARDWARE: Cisco PIX 506e, Cisco 871, Adit 600 Integrated Access Device. Dell Power Edge Servers, NAS, Bus
Class Wi-Fi’s; Windows-Base Notebooks & tablets, MacBook Pro 10.8x; Cannon and HP Print Servers; Windows
Mobile 6.1 Professional and Microsoft Office Mobile; Smart Phone Technology, IPads, eBook readers.
PROTOCOLS: TCP/IP, Ethernet-Cat5e and 6, 100/1000Base-TX; WLAN: 802.11a, b, g,n, ac; HTTPS, FTPS.
TOOLS/UTILITIES: LogMeIn Rescue, Postini Enterprise Spam Filter.
DATABASE: Access 2007 & MS SQL Express, semi-proficient in MySQL.
TRAINING AND CERTIFICATIONS:
• CCNA – Cisco Academy MCSE 2000 Training
• CompTia A+ Certification CompTia Network+ Certification
• SharePoint Svcs. & SharePoint Server 2007
PROFESSIONAL EXPERIENCE
VOICE & DATA FIELD PROJECT MANAGER 2009 – PRESENT
Jaguar Electric LLC – Tucson, Arizona
Design and architected network topologies, and VOIP communication systems through wireless and mobile
technologies. Replace and repair commercial as well as residential analog voice lines. Install and terminate CAT 5e
– CAT 6 network drops, and terminate close circuit systems. In addition, work on commercial and residential
electrical service repairs.
Key Achievements:
• Implemented and deployed a Metropolitan Area Network (MAN) for Bayer CropScience Inc., using a
CAT 6/Fiber Optic infrastructure as part of a $5 million upgrade of their Bapchule, Arizona facility.
…
• Installed and configured theater lighting, and sound stage systems on a wireless network for an
auditorium.
IT MANAGER 2006 – 2008
Sonoran Institute - Tucson, Arizona
Architected and managed a high-speed WAN linking 10 sites in the United States and Mexico. Services included
network resources, phone systems, WLAN, email, SharePoint, and remote help desk support. Managed company-
wide security protocols, disaster recovery and backup strategies. Configured and maintained workstations,
notebooks (PC & Mac), and network printers. Responsible for managing vendors and negotiating contracts.
Key Achievements:
• Built from the ground-up a modern and robust network, migrating the company’s IT capabilities from
a residential DSL environment to a fiber optic multi-state WAN. Project was implemented within the targeted
time-frame and 30% below the estimated budget.
• Set-up and managed email services that enhanced real time communications by 50% and reduced
downtime from 1080 hours to 0 in its first year of deployment. Created a uniformed email protocol, which
included distribution lists, contacts, and time management tools.
• Proposed and launched a “green strategy” to offset company’s carbon footprints, support
collaboration among all geographical sites, and reduce costs. This strategy included the introduction of
SharePoint and Web conferencing services.
• Transferred long-distance phone services on to a T1 infrastructure that resulted in a $6000/year cost
savings.
• Established a procurement process and inventory control tracking system. Negotiated with vendors a
non-profit pricing, resulting in a 40% saving on IT equipment and services.
NETWORK ADMINISTRATOR
2001 – 2006
JobPath - Tucson, Arizona
Built and managed a Local Area Network, featuring a sub-network Computer Lab. Maintained WLAN the following
network resources: email, phone services, print servers, configured desktops/notebooks, and help desk. Designed
a secure back-up and recovery strategy. Supervised vendor relations and contracts.
Key Achievements:
•Architected and deployed a modern network, and rebuilt physical infrastructure to meet current network
standards.
•Upgraded phone system from a PBX to a VOIP, and set-up a video conferencing environment in a student
lab.
• Designed and launched the organization’s first website: jobpath.net.
COMPTIA A+ CERTIFIED INSTRUCTOR 2001
– 2004
Pima Community College - Tucson, Arizona
Taught CompTIA A+ courses for professional certification program and achieved an 80% student graduation rate.
EDUCATION AND CREDENTIALS
Currently completing a BAS in Network Administration University of Arizona South Tucson, AZ
AAS in Cyber Security & System Administration Pima Community College Tucson, AZ
Cisco Academy Pima Community College Tucson, AZ
MCSE 2000 Track Keane Tech Tucson, AZ
A+ Certification Keane Tech Tucson, AZ
Network+ Certification JobPath Tucson, AZ
SharePoint Service & Server New Horizons Tucson, AZ
PROFESSIONAL AFFILIATIONS
Microsoft Partners