Customer Service Assistant

ALBERT E YARLOTT

**** *. ********* ***., *******, AZ 85043

Home: 623-***-**** • Cell: 602-***-****

*********@*****.***

PROFESSIONAL SUMMARY

Motivated to venture from the family business to create own career.

CORE QUALIFICATIONS

Customer service

Quick learner

Telephone inquiries

Creative problem solver

Adaptability

Energetic work attitude

Problem solver

Courteous demeanor Experience

EXPERIENCE

VALLEY TROPHIES

P hoenix, AZ

S ervice Assistant 0 1/2014

Current

Valley Trophies and Sports Cards Phoenix, Arizona

AMAZON

P hoenix, AZ

F ulfillment / Warehouse Associate 10/2013 t o 0 1/2014

Filled customer orders on all levels of a multi- level mezzanine, pack and ship customer orders and

troubleshoot problems to resolutions.

Understood all aspects of production; adhere to strict safety, quality, and production standards. Worked on

powered equipment (e.g. forklift or cherry picker).

HONEST ONE

South Daytona, Fl

A ssistant 07/2013 t o 0 9/2013

Assisted customers and ran the front desk.

Took orders and couriered parts.

Changed oil and other mechanical needs.

Escorted Customers while their vehicles were under maintenance.

Janitorial work

VALLEY TROPHIES

P hoenix, AZ

C ustomer Service / Service Assistant 05/2011 t o 0 9/2013

Assisted in taking customers orders in person and over the phone

Material handling including assembly and deliveries of trophies

Janitorial

EDUCATION

DIPLOMA: GENERAL STUDIES

B etty H. Fairfax High School South Mountain Comm, Laveen, Arizona, USA

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