Customer Service Technician

Jennifer M. Dawkins ************@*******.***

Bakersfield CA 408-***-****

SUMMARY OF QUALIFICATIONS

( Prescription Processing ( Type 60 wpm

( Transcribe Physician Orders ( Medical Terminology

( Customer Service ( Compounding

( Purchasing ( Inventory Control

( Dosage Calculation ( Pharmacy Law

( Detail Oriented ( Self Motivated

EMPLOYMENT

KAISER PERMANENTE, San Jose, California 1995-2009

Pharmacy Technician

Transcription of physician orders, prescription processing, purchasing,

inventory control, special ordering, compounding, cashier, general customer

service, audit inventory control cards, generate and process weekly RTS

report, maintain RX files, process return goods/outdated drugs, respond to

needs and expectations of a diverse set of internal and external customers.

WALGREEN'S PHARMACY, San Jose, California 1994-1995

Pharmacy Technician

Prescription processing, insurance billing which included Medi-Cal, Blue

Cross/Blue Shield and Lifeguard, transcription of physician orders, general

customer service, stock rotation and control, cashier, purchasing and

inventory.

EDUCATION

Sawyer College, San Jose, CA - 1994

Pharmacy Technician

Andon College, San Jose, CA - 1986

Administrative Health Assistant

LICENSES & CERTIFICATIONS

Licensed CphT - State of California

National Pharmacy Technician License

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