Manager General
Resume:
Dana Mravinc
**** *. ******* **., *********, Arizona 860**-**-*-*** 5394 (C) ********@****.***
Summary
Dedicated and focused individual who excels at prioritizing, completing multiple tasks
simultaneously and following through to achieve project goals. Seeking a role of increased
responsibility and authority.
Highlights
Self directed Self starter
T ime management Schedule management
P rofessional and mature Strong interpersonal skills
S trong problem solver Dedicated team player
Accomplishments
I ncreased office organization by developing more efficient filing system and customer/employee
database protocols.
Promoted to Assistant General Manager.
Experience
Sidestreet Grille and Pub
September 2014 to March 2014
Bartender
Fargo, North Dakota
Collect money for drinks served.
C heck identification of customers to verify age requirements for purchase of alcohol.
Attempt to limit problems and liability related to customers' excessive drinking by taking
s teps such as persuading customers to stop drinking, or ordering taxis or other
transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or
s traws.
Take beverage orders from serving staff or directly from patrons.
C lean bars, work areas, and tables.
M ix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and
o ther drinks.
Serve snacks or food items to customers seated at the bar.
Ask customers who become loud and obnoxious to leave, or physically remove them.
A rrange bottles and glasses to make attractive displays.
C reate drink recipes.
F ive Star Stables
April 2012 to March 2014
Barn Manager
Fargo, North Dakota
Adhering to feeding, cleaning & supplement schedules
D aily exercise of animals
A dministering of prescribed medication & general first aid
Facility maintenance and fixes
Keeping stable area tidy, sweeping, raking & watering
G rooming & bathing of animals
M onitoring horses for health and soundness
H elp with breeding and foaling
H elp with problem animals
Borrowed Bucks Roadhouse
April 2007 to September 2013
A ssistant General Manager
Fargo, North Dakota
Effectively handled customer complaints and special requests.
P rovided prompt, efficient, friendly, and quality service at all times.
A ccurately balanced cash register at all times.
M aintained stock levels to prevent shortages of critical items.
C onsistently kept bar and work areas clean and sanitary in compliance with bar standards
a nd local, state, and federal laws.
Took prompt corrective action whenever necessary to maintain the satisfaction and safety of
a ll patrons and staff.
Assessed guest demeanor and identified when to call behavior to attention of a bouncer.
Participated in bar incentives and contests to drive sales and promote the venue.
A ssisted bartenders in maintaining adequate supplies and beer kegs for the bar and
e xtended service area.
Promoted upcoming bar events.
P romoted positive customer and associate relations through courtesy, service and
p rofessional appearance.
Nightly Bookkeeping and bank deposits
Education
GED
Fargo, North Dakota
References
Christal Larson, General Manager of Borrowed Bucks Roadhouse
Leslie Able, Owner of Five Star Stables
Tessa Bride, Shift Manager of Sidestreet Grille and Pub
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