Alfreda Woods
*nd Yr College Student (Bachelors in Health Science)
**** **** ** ** - **********, AL 35211
*************@*****.*** - 205-***-****
Seeking a position that will benefit from my 4 years of excellent customer service experience, great multitasking
skills, and 5 years of Production work. I am very dependable and have wonderful interpersonal skills.
WORK EXPERIENCE
Crew Trainer
McDonalds - Pelham, AL - January 2013 to Present
Fast food
At McDonalds I am responsible for making sure all new hire are familiarized with what's required of them while
on the job. I am to show them how to deliver excellent customer service as well as creating a memorable first
impression for the customer.
Customer Service Associate
Lowe's - Alabaster, AL - April 2009 to August 2012
Retail
At Lowe's I was a Customer Service Associate and I ran the cash register, did returns, and made sure each
customer was given great customer service.
Production Worker
AGC Automotive America - Alabaster, AL - June 2005 to March 2009
Manufacturing - Other
AGC is a glass manufacturing company for Honda and Mercedes. They receive raw glass and apply the
needed parts to the glass so that it may be shipped and placed in a vehicle.
EDUCATION
Bachelor's in Health Science
Kaplan University - Davenport, IA
February 2012
ADDITIONAL INFORMATION
SKILLS:
Cash Handling Expert
Assembly of products Intermediae
Customer Care Expert
Multi-line phone system Expert
multitasking Expert