Engineer Service
Resume:
Carlos A. Fontanez
Lutz, FL 33558
********@*****.***
CAREER PROFILE Distinguished career as a Field Service Engineer in support of Blood Bank PRISM analyzer,
Chemistry and Immunoassay Analyzers such as the Dimension, Easylink, Centaur, Centaur CP
and Immulite systems. Technical knowledge and abilities to perform Repairs and Preventative
Maintenance (PM) on Medical Analyzers. Previously responsible for X-Ray, CT scanners,
Explosive Detection Equipment (ETD) and Walk Thru Metal Detectors (WTMD) at the local
airports. Retired from the US Military Service US Navy and US Army.
PROFESSIONAL EXPERIENCE
• Field Service Engineer / Blood Screening PRISM Specialist
• Abbott Diagnostics, LLC Tampa, FL October 2012 – Present
• Service, troubleshoot, repair, Installs and perform preventive maintenance on PRISM
Chemiluminescent immunoassay Blood Screening Analyzer.
• Train Lab operators on hands on and remote operation to ensure optimal system performance,
resulting in superior customer satisfaction.
• Manage expense control, company resources and assets to include a company car, cell phone,
computer, tools, inventory parts, etc.
• Pro-Active with excellent communication skills and ability to operate remotely from the main office
with minimal supervision.
• Strong competency in instrument systems technology to include mechanics, electrical, chemistry,
hydraulic, pneumatic and software technology.
Field Service Engineer
Siemens Healthcare Diagnostics, LLC Tampa, FL October 2006 – October 2012
• Install, troubleshoot, repair and perform preventive maintenance on SHD Chemistry and
Immunoassay instrumentation.
• Responsible for delivering both timely and effective repairs as well as adequate training of
operators to ensure optimal system performance, resulting in superior customer satisfaction.
• Demonstrate excellent judgment in customer relations and ability to interface with customers in a
positive professional manner.
• Excellent communication skills providing on-site customer training on operation, maintenance and
limited troubleshooting.
• Manage expense control, company resources and assets to include a company car, cell phone,
computer, tools, inventory parts, etc.
• Self-starter with excellent communication skills and ability to operate remotely from the main office
with minimal supervision.
• Strong competency in instrument systems technology to include mechanics, electrical, chemistry,
hydraulic, pneumatic and software technology.
Field Service Engineering/Technician
Siemens Government Services, LLC Tampa, FL October 2004 - September 2006
• Responsible for corrective and preventative maintenance of Smith Detection X-Ray, Rapidscan X-
RAY, Reveal CT-SCAN, Ionizer explosive detection equipment (ETD) and Walk Thru Metal
Detector (WTMD) passenger screening equipment at the local and surrounding airports.
• Formal training with Rapidscan X-RAY Unit, Reveal CT-SCAN, Garret Walk Thru Metal Detector
(WTMD) and Smiths Detection and GE Itemizer Explosive Trace Detection Equipment.
• Conduct, schedule investigative tests, repairs, overhauls and document paperwork of Bomb
detection equipment.
• Document inspections, failures, repairs or maintenance and maintain field service logs and filing
systems.
• Interface with customer personnel to provide quality service and feedback on problem evaluation
and resolution.
• Respond promptly to all service calls and requests for a particular unit.
• Train customers to maintain and adjust basic equipment
•
• Prior Military Experience
• US Navy
• Sea Control Flight Line Operations Supervisor and Maintenance Manager
• Squadron VS-24, NAS Jacksonville, FL 2002 to 2004
• Avionics Division Manager and Quality Assurance Supervisor/Representative
• Composite Squadron VC-8, NAS Roosevelt Roads, PR 1999 to 2002
• Work center Supervisor / Automatic Test Equipment Technician/Calibrator, Supply Representative
• CVN-75 USS Harry S. Truman Norfolk, VA 1997 to 1999
• Line Production Supervisor and Automatic Test Equipment Technician and Calibrator
• Aircraft Components Repair facility, NAS Oceana, VA 1994 to 1997
• Aviation Electronics Technician.
• Aircraft intermediate Maintenance Department Rota, Spain 1991 to 1994
• Aviation Electronics Technician / Consolidated Automatic Test Set Operator
• Aircraft intermediate Maintenance Department NAS Oceana Virginia Beach, VA 1988 to
1991
• Recruit / Student
• Basic Training and Advance Avionics Schooling Orlando, FL and Millington, TN 1986-
1988
•
• US Army
• Combat Medic
• 1st Squadron 1st Cavalry Division O'brien barracks Schwabach, Germany 1982 to 1984
• Combat Medic
1st Battalion 8th Cavalry 1st Cavalry Division Ft Hood Killeen, Texas 1981 to 1982
•
• Recruit / Student
• Basic Training and Med Schooling Ft Dix, New Jersey and Ft Sam Houston, Texas
•
EDUCATION
• B.S. Degree in Workforce Education and Development
• Southern Illinois University (Carbondale), IL 2009
• A.S., Computer Electronic Technology with honors
• City Colleges of Chicago, IL 1997
• Aviation Electronics Technician school
• US Navy Memphis, TN 1986-1987
•
L ICENSES AND APPRENTICESHIP
• Federal Communications Commission (FCC) License with radar endorsement,
• License No. PG-GB-068688.
• National Apprenticeship Program, Certificate of Completion of Apprenticeship
• *Electronics Tester No 24244
• *Electronics Mechanic No 07248
•
SKIL LS
• Fully Bilingual English and Spanish
• Teamwork
• Costumer Service
• Problem Solving
• Adaptability to New environments
• Interpersonal Soft Skills
• Strategic planning
• Logistic Planning
• Computer Skills
• Inventory control and custody
• Time Management
• Multisided Operations
Contact this candidate