Project Manager Testing

Khodeza Bagum

Software QA Analyst - First Niagara Financial Group

Brooklyn, NY

***************@*****.*** - 678-***-****

Meticulous Software Quality Assurance Analyst who undertakes complex assignments, meet tight deadlines

and delivers superior performance. Extensive experience in software application testing System Test,

Integration, GUI Testing, UAT Testing, Performance Testing, creating auditable documentations. Applies

strong test planning meet tight deadlines and reduce company expenditures. Operates with strong sense of

urgency and thrives in fast-paced settings.

WORK EXPERIENCE

Software QA Analyst

First Niagara Financial Group - Buffalo, NY - February 2012 to Present

Activities:

• Analyzed Business Requirements documents, mock documents, wire frames, Solution Design documents

for First Niagara Financial Group online banking application.

• Performed business requirement analysis to create high level test scenarios for online banking application.

• Analyzed the business requirements documents and Use Cases to create well detail test cases for functional

and nonfunctional areas (GUI, Look & Feel, Content and Color Combination) for First Niagara online banking

application.

• Developed well detail test cases for functional and non-functional test scenarios.

• Managed requirements, test scenarios, test scripts and defects in HP ALM.

• Performed peer review after completion of test scenarios and test scripts.

• Performed test execution using HP ALM and updated test results with pass and fail for all test scripts.

• Created well detail Manual Test scripts in HP ALM to test application Functionality, End to End, GUI, Look

& Feel, and Content.

• Worked closely with DBAs to conduct back end testing using SQL queries and validating data integrity.

• Logged & tracked defects in HP ALM & follow up to make sure they are resolved & tested in QA environment

before the code distributed to the production.

• Performed internet security scan to uncover vulnerabilities in application, network and database systems,

testing included access control testing, and Cross-Site Scripting.

• Developed test cases and test scripts using Automated Tools for Functionality, Security and Regression

Testing.

• Validated the application against the expected results by inserting Database, Bitmap and GUI checkpoints

using Quick Test Professional (QTP).

• Performed Cross browser compatibility testing on different platforms using: IE, Chrome, Safari, Firefox.

• Conducted Manual and Automated Regression Testing using Quality Center and QuickTest Pro.

• Developed well detailed System Test Plan and procedures First Niagara Online Credit Card applications.

• Performed Smoke, Load, Volume, Stress and Bottleneck testing as part of performance testing using HP

Load Runner.

• Reported and tracked the status of the bugs, assigning priority and severity ratings to them using ALM.

• Reported software mismatches to the development team using ALM.

• Developed Test plans, Test Cases and Test steps for Manual Testing in Excel and uploaded to ALM.

• Executed test cases manually to check GUI and Functional features of web application.

• Utilized HP QuickTest Pro to automate tests covering functionalities, most commonly used areas and security

areas of applications.

• Performed regression testing for fixes and closed the defects in defect management tool.

• Involved in the End-To-End test and responsible for the Quality Assurance of this application to complete

in record time.

Environment: Windows, Linux, SQL Server, HP ALM, Quality Center, PowerBuilder, HTML, VM, Java,

JavaScript, GNU, QTP.

QA Analyst

Direct Brands Inc - Garden City, NY - February 2011 to January 2012

Activities:

• Analyzed Business Requirements documents, mock documents, wire frames, Solution Design documents

for First Niagara Financial Group online banking application.

• Analyzed Business Requirements to clarify business functionalities and requirement completeness.

• Created Test Plan and Test Strategy for Direct Brand's Software Applications.

• Created Well detail test cases to cover all Functional, Non-functional, Security, Back-End testing, Back-End

testing for all Direct Brand Inc.'s Ecommerce website.

• Conducted peer reviews of test cases to purify test cases and remove any duplicates.

• Managed all manual Test Cases, Test Scripts, and Defects in HP Quality Center 10.

• Created Well detail Defects for failed test cases with clear reproduction steps.

• Conducted cross browser compatibility testing for Direct Brand Inc.'s Ecommerce sites using different

browser: Internet Explorer, Google Chrome, Firefox, Apple Safari.

• Coordinated Tripod meeting to discuss business rules and application functionalities with Dev, Business and

QA team.

• Worked closely with multiple IT departments to understand their requirements & functionality and to drive &

deliver the QA process towards implementation.

• Managed multiple projects at once, including management of on/off shore testing resources, and partner with

the user community to create roadmaps and testing requirements.

• Performed database testing by creating and executing SQL queries. Verified and Validated data & data

integrity in Oracle database and SQL Server 2008 R2.

• Involved in prioritizing & automating high level test cases for functional regression testing using HP QTP 10.

• Conducted Smoke, Volume, Stress, and Capacity testing using HP LoadRunner.

• Conducted performance testing by creating different user scenarios to find application bottleneck.

• Performed functional and usability testing for all Direct Brand Inc.'s Mobile marketing applications on IOS,

Android.

• Created accurate, concise QA reports & reviewed reports with senior management to identify potential risks

and gaps in systems to make key discussions on releases.

• Maintained a high degree of business functional knowledge and continuously enhancing own skills and

building knowledge in all aspects of the organization, the business and information systems.

• Attended and coordinate daily and weekly defect/project status meetings.

• Worked as point of contact between Business team and Development team and QA team on making key

decisions throughout Direct Brand Inc.'s SDLC.

Environment: Quality Center, QTP, Load Runner, Java, JavaScript, Office 2007, Apache Tomcat, Windows

7, J2EE, Sun Solaris, MySQL, Oracle 10g

Web Tester

Emigrant Savings Bank - Elmsford, NY - June 2010 to January 2011

Activities:

• Worked as point of contact between Business team and Development team and QA team on making key

decisions throughout Direct Brand Inc.'s SDLC.

• Managed day-to-day QA and testing activities in an intense, fast paced environment, utilized strong time

management and organizational skills to meet shifting priorities and demanding deadlines.

• Identified and mitigate project risks, resolve issues early in project life cycle & ensuring Quality is met

throughout the SDLC.

• Worked closely with business analyst, development team, and project manager to analyze, define and

documents and testing requirements for functionality, logical processes & interfaces.

• Performed full functional and non-functional system testing on customer facing web online banking application

and mobile applications, including internal applications.

• Created test cases, test plans & test data based on functional requirements & business processes.

• Managed testing and release schedule by planning test cycles; tracked test results; provided daily update

to project manager on weekly basis.

• Tracked, managed, and communicated defects status to QA and Developer manager and followed up until

resolution.

• Represent QA team and present QA status reports to superiors and project related groups.

• Used Quality Center for test case, test plan, test results and other testing and project related documents.

• Performed back-end testing to ensure data consistency on front-end by writing and executing SQL queries.

• Verified and validated test data in different Source Systems by executing SQL Queries.

• Created a detailed system test plan and procedures for mobile applications.

• Wrote well detail test cases and performed functional and non-functional testing of mobile application.

• Executed test cases manually to check GUI and Functional features of mobile application.

• Participated in weekly defect review meetings with the team members.

Environment: Java, JavaScript, Quality Center, Office 2007, Apache Tomcat, Windows 7, Oracle 10g,

Junior QA Analyst

Aetna Dental - Hartford, CT - March 2008 to May 2010

Activities:

• Participated in weekly defect review meetings with the team members.

• Reviewed and Analyzed Business Requirements Documents and Technical Specification to create high level

Test Conditions.

• Developed positive and negative Test Cases for functionalities specified in the Business Requirements and

Technical Designs.

• Developed test cases in Excel to be exported into Test Director to create manual test scripts in Test Director.

• Executed test cases manually to check GUI and Functional features of the application.

• Attended weekly QA and defect meetings to discuss project status.

• Attended Tripod meeting to clear and remove any duplicates in business requirement documents.

• Uploaded manual test scripts into Test Director for multiple Test Cycles.

• Performed Manual Regression and Automation testing using Quick Test Pro scripts, for every modification

in the application and new builds.

• Created user defined Functions and utilized function library to perform effective automated test against

Aetna's Web Applications.

• Logged defects in Test Director for developers to follow with well detailed reproduction steps.

• Executed different SQL queries to ensure data integrity.

• Tested and verified the process of generating reports related to the samples management and the tracking

process.

• Investigated and analyzed the bugs before reporting in the Test Director database.

• Performed regression testing for fixes and closed the defects in defect management tool.

Environment: Windows XP, Windows 7, Java, JavaScript, Quality Center, Office 2007, Oracle 10g, SQL Server

2005.

ADDITIONAL INFORMATION

AREAS OF EXPERTISE

• 5+ years of extensive experience in functional and non-functional testing expertise in testing software

applications in various domains: Banking, E-commerce, health insurance.

• Expert in preparing and planning system test, Test Plan, Test Case, and Test Scripts.

• Testing expertise includes System Testing, Functional, Non-Functional, Test Automation, Performance

Testing, GUI Testing, Regression Testing, User Acceptance Testing and Security Testing.

• Experience in Manual and Automated Testing web based banking, e-commerce, and health insurance

application on Windows and UNIX platform.

• Expertise in Integration, System GUI, Usability, Data Validation, Regression, Cross browser compatibility and

User Acceptance testing in Banking, Insurance and Ecommerce domain

• Expert knowledge and understanding of Software Development Life Cycle (SDLC) and System Life Cycle

(SLC) experience from business analysis to development, testing, deployment, documenting, maintaining.

• Created Test Plan, Test Cases, and Manual and Automated test scripts using QTP 10.

• Creating auditable software documentations using Atlassian Confluence.

• 5+ years of expertise in testing web-based, mobile, and power builder application in Agile/Scram

environments.

• Worked in Waterfall and Agile methodology and Scrum environments.

• Created and collected Test data using various different database: Oracle, SQL Server 2008 R2,

• Management defects using Quality Center, Jira and Jama

• Managed test cases using Test Director, Quality Center and Sea-pine Test Track.

• Used HP Testing tools: QuickTestProfessional, Quality Center, Test Director, and LoadRunner.

• Experienced in manual testing of banking mobile sites and mobile phone applications.

• Well versed and sound experience with White Box, Grey Box, and Black Box testing.

• Highly motivated professional with excellent analytical skills coupled with interpersonal, communication and

self-organizing skills

• Collected business requirements by meeting with business analyst and project managers.

TESTING TOOLS & TECHNICAL SKILLS

OPERATING SYSTEMS: Win XP, Win 7, Server 2003, Server 2008, Linux and UNIX.

TESTING TOOLS: Test Director, Quality Center, Quick Test Pro, Load Runner, JIRA

LANGUAGES: SQL, Java, JavaScript, HTML, XML, VBScript.

SOFTWARE: Microsoft Office 2007, 2010, 2013.

DATABASES: SQL Server 2008, SQL Server 2008 R2, Oracle, MySQL.

APPLICATION SERVER: Apache Tomcat, Web Logic, IIS, Vignette, Web Sphere.

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