Project Manager Management

SUBRATA MONDAL EXECUTIVE MANAGEMENT

**** ********* **. ************, ** 32256 904-***-**** **.******@*****.***

Six Sigma Green Belt With Expertise in IT Management and a Solid Background in IT Consulting

Accomplished, well-credentialed, and results-oriented global technology strategist with progressive experience and

proven success in building and leading geographically dispersed teams to manage Global Treasury and Credit Servicing

applications. Combine strategic leadership with creativity and focus on total organizational coordination to introduce

system efficiencies, improve processes, streamline operations, and maximize productivity using best practice

methodologies. Effective consensus builder with expert proficiency in overseeing technology improvement initiatives and

project management, addressing audit issues, and aligning information security and business continuity with corporate

goals to ensure compliance and maximize customer satisfaction and user experience.

AREAS OF EXPERTISE

System Management, Performance & Production Support Business Intelligence & System Integration

IT Auditing, Security & Regulatory Compliance Business Process Improvement/Problem Solving

Business Continuity & Disaster Recovery Global Business Transformation Solutions

Vulnerability Monitoring, Capacity & Risk Management Application Security & System Architecture

Process Design, Estimation & Project Management Cost Containment & Budget Oversight

Strategic Planning & Tactical Implementation Onshore/Offshore Team Development/Planning

Client Advocacy, IT Operations & Infrastructures Global Resource/Time Management & Collaboration

EXECUTIVE PERFORMANCE HIGHLIGHTS

Led multiple concurrent projects impacting product profitability for global users of internal Bank Treasury

Management, Credit Business Intelligence (BI), and Data Warehousing system, Global Payments Services –

Management Information System (GPS-MIS), based on Microstrategy, Netezza, Oracle, and SQL Server.

Managed the Global Process Analytics (GPA) system deployed to more than 1,800 users of Commercial Credit

Operations of Bank of America. Enhanced user experience through process workflow analytics, reporting,

user performance measurement, capacity planning and optimization.

Played instrumental role in the high-visibility deployment and support of the Wire Image Management

System (WIMS), key operation for Bank of America, to meet and exceed user expectations.

Successfully led the rollout of the web-based Global Contract Management System (GCMS) across the United

States, United Kingdom, Hong Kong, Taiwan, and Singapore .

Produced substantial cost savings and reduced hardware footprint by retiring legacy systems with the

deployment of the new Office of Foreign Assets Control (OFAC) system, data migration, Infrastructures and

support.

EXPERIENCE & ACHIEVEMENTS

BANK OF AMERICA, Jacksonville, FL 04/2006-Present

Vice President/Project Manager (2012-Present)

Vice President/Senior Consultant (2011-2012)

Vice President/Senior Technology Manager (2009-2011)

Act as Project Manager; direct all project activities and system management for several simultaneous projects, as well as

planning, reporting, and tracking activities. Serve as Application Owner, technical liaison, and escalation point of contact

in overall management and administration of multiple global servicing and fulfillment-based applications from all aspects

of technology. Allocate resources, develop and administer budget of $250,000, and provide cost estimates for various

system development and integration efforts. Lead a cross-functional global team of up to 30, consisting of system

engineers, business analysts, interactive designers, and application developers. Oversee capacity planning and ongoing

management of departmental roles/responsibilities and performance reviews. Collaborate with multiple groups,

including technology, infrastructure and business to identify tasks and project objectives. Manage system maintenance

activities and remediation work.

Managed detailed analysis related to Product Enhancements for new business/requirement, Performance, Capacity,

and Infrastructure Improvement, System Integration, and Bug Fixes for ETL processes and reporting of Global

Payments Services system for Treasury customer.

SUBRATA MONDAL 904-***-**** Page 2 of 3

BANK OF AMERICA – Continued

Developed solutions to integrate all information between business intelligence reporting systems, resolving existing

technical issues related to system integrations and data integration from multiple systems.

Led Six Sigma Green Belt project resulting in $700+ million in cost savings and revenue realization by defining and

producing high-level design/low-level design (HLD/LLD) and business requirement documents (BRD), and

implemented solution from start to finish throughout the organization.

Reengineered system transition processes and applications, which were incorporated across the business

environment to ensure regulatory and internal risk compliance for financial institution .

Introduced new systems and consistently delivered solutions both from Business as Usual (BAU) and I nitiative

perspectives of multiple systems that satisfied all business requirements and user expectations.

Drove analytical strategies to improve efficiency and effectiveness of existing business processes and systems.

Vice President/Senior Consultant, Applications Programming (2006-2009)

Served as technical resource and primary point of contact for all client -facing project escalations, collaborating with

engineering and development teams to identify, evaluate, and recommend technology solutions to senior executives.

Collaborated with onshore and offshore resources to manage work distribution, resource planning, and release process of

the applications.

Championed new initiatives, contributed new and innovative ideas among key stakeholders, instilled a culture of

business and technology transformation to translate strategy into system and technology solutions, and deliver ed

best-in-class client experiences.

Led infrastructure build-out, system migrations, and live data conversions for several servicing and sales-based

applications, including Vista, GPS Locator, Implementation Online, GPS Desktop, and Group Banking CRM.

Enhanced systems and improved availability, capacity, and continuity through design, development, and review of

business continuity/disaster recovery processes and solutions.

AJILON CONSULTING, Jacksonville, FL and Charlotte, NC 01/2005-03/2006

Senior Consultant

Supported the Trading floor for the Capital Market division. Oversaw all aspects of the software development lifecycle,

conducting various economic analyses using technology such as FactSet, Haver, .Net, MS Office, SQL Server, and

Discovery. Led team in defining the flowchart and technical documentation for the system. Coordinated system

development and customers’ requirements, as well as data import and data conversion processes. Created project

schedules for all activities related to system development and maintenance.

Bank of America – Recruited as a Consultant and quickly offered full-time employment within 6 months of hire.

Fidelity National Default Solutions (FNDS) – Served as Senior Developer/Architect in the analysis, design,

development, and deployment of a comprehensive suite of e-commerce Business-to-Business solutions.

Automated the Software Release Process for QA and production environments to eliminate software bugs and

enhance productivity of development teams.

NELNET, Jacksonville, FL 2003-2004

Senior Software Engineer

Oversaw the analysis, design, development, and deployment of Business Intelligence (BI) with Data Warehousing, ETL

Process, Request Tracking, and systems. Defined the detailed overall project scope, including process flow chart, project

schedule, and customer requirements. Assisted internal and external clients in defining the scope. Provided system

support to the customers and coordinated support to other department members.

Collaborated with other departments to resolve product development issues .

Delivered management-level reporting to bring transparency to implementation planning and the management of

development related risks and issues.

Created various custom financial reports for clients based on BussinessObjects and exported into different formats.

SUBRATA MONDAL 904-***-**** Page 3 of 3

BAYWOOD TECHNOLOGIES, Jacksonville, FL 1998-2003

Senior System Analyst

Led the analysis, design, development, deployment, and post -implementation support for the company’s enterprise-level

software applications, including Wood Procurement System, Unattended Scale House System, GateSafe Access Control

System, Military Access Control System (MACS), and Computer Assisted Maintenances System s, used in Wood

Procurement, Access Security, and Maintenance Management industries.

Defined the scope, flow chart, project scheduling, product requirements, and technical development of the systems, as

well as customization of the flagship products based on clients’ requirements .

MERRILL LYNCH (acquired by BANK OF AMERICA), Jacksonville, FL 1997-1998

Senior Specialist

Created the scope, technical document, and requirements for Client Feedback and Trailing Commission applications, as

part of the Financial Data Services (MLFDS) in the Fund Group Department. Coordinated among the various groups that

required input to the design and testing of the application.

Designed, developed, and implemented system interface using PowerBuilder objects, both visual and non-visual.

INFORMATION MANAGEMENT ALTERNATIVES PLUS, Jacksonville, FL 1995-1997

System Analyst

Worked closely and effectively with other developers in the software development department on various projects

through all phases of the system development life cycle (SDLC) and customer support related to financial and

manufacturing systems.

Key clients included Rayonier Wood Procurement Company, Barnett Bank, and Equi -Credit Ltd.

CERTIFICATION

Six Sigma Green Belt Certification, 2011

EDUCATION

Master of Science, Computer Science

LONG ISLAND UNIVERSITY – Brooklyn, NY

Master of Science, Statistics

JAHANGIRNAGAR UNIVERSITY – Savar, Bangladesh

TECHNICAL PROFICIENCIES

SDLC: Waterfall and Agile

Networking: Local Area Network (LAN), Wide Area Network (WAN), TCP/IP

Platforms: Microsoft Windows (all versions), UNIX, VMS, Web

Software: Microsoft Visual Studio.NET (ASP.NET, VB.NET, ADO.NET, C#, Web Service, Windows

Service, User Control, MSI and .NET Framework), SouceSafe, IIS, VB Script, Crystal

Report, XML, HTML, JavaScript, Java, Access, Power Builder, Sybase, SQL-Anywhere,

Oracle, SQL Server, SQL Server, Reporting Services, and C, MS Visio, MS Project,

Infragistics Controls, BusinessObjects, SharePoint, Netezza, Microstrategy

Hardware: VAX 8600, HP 9000, AIX RISC System/6000, IBM PC, Apple Macintosh

Contact this candidate