Sales Insurance

Barry Henderson

**** ********* ******** ** ********* Ohio, 45014

***************@*****.***

Cell: 513-***-****

Key Skills

Creative Thinker - Enjoys Team Player - Enjoys accomplishing

to share creative ideas on goals, sharing as well as receiving

specific tasks information to achieve specific

Exceptional analytical team goals and encouraging

ability and talent for development of others

managing information.

Critical Thinker - Enjoys Experience with Adobe Photoshop and

to solve problems while Autodesk software applications

being under pressure to Computer Skills (Word, Excel)

bring positive solutions, Ability to work with a few

and high level quality. operating systems such as Windows,

Mac OSX

Dependable - Loves to build Communication Skills - Deals with

trust amongst team members internal and external

to meet daily, monthly or customers/patients via telephone or

yearly quota email to ensure successful

Ability to operate a communication (Phone etiquette,

forklift as well as assertiveness, negotiating skills)

electrical pallet jacks

Experience

Express Scripts 10/2011 - 04/2012 4865 Dixie Highway

Fairfield, OH 45014

Randstad 5151 Pfeiffer Road Cincinnati OH 45242

. Processed new and refill prescription information in PC from imaged

screens while utilizing short codes and function keys.

. Opened orders as needed, verified eligibility, proof and input

prescriptions while maintaining productivity and quality standards.

. Forwarded incomplete or rejected scripts to appropriate department

. Initiated and documented correspondences while providing audit reports

Barry Henderson Page 2

Experience, Cont.

Humana 01/2011-04/2011 9843 Windisch Road West Chester OH, 45069

Adecco 11260 Chester Rd #120 Cincinnati OH 45246

. Processed new and refill prescription information in PC from imaged

screens while utilizing short codes and function keys.

. Performed tasks with zero defects for patient critical items which

include name and address

. Updated patient profiles, health condition/allergy information as

needed.

WellPoint 11/2009-02/2010 8990 Duke Boulevard Mason, OH 45040

. Assisted with research of lost or missing orders per internal department

requests.

. Answered customer inquiries and also explained insurance benefits and

processed order information for patients regarding their prescription.

. Efficiently navigated keyboard to achieve performance goals

. Responded to customer questions via telephone regarding insurance

benefits, provider contracts, eligibility and claims.

. Analyzed problems and provided information/solutions.

Champion Windows Manufacturing CO 04/2007-01/2008 12121 Champion Way

Cincinnati, OH 45241

. Installed sliders into the frames of each window, cleaned and

organized windows after the coating process, added detail to window

frames, such as painting, while maintaining a clean environment

. Proven ability to work in a fast paced environment while meeting

production expectations

WALMART 07/2006-03/2007 600 Kemper Commons Circle Cincinnati OH, 45241

. Loaded and unloaded trucks, kept products neatly stocked on the sales

floor.

. Kept track of inventory in the electronics department

Education

Associate of Arts, Information Technology & Web Design,

University of Phoenix AXIA

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