Quality Assurance Testing

Randy Siphavong 770-***-****

**** ****** ***** *****

Alpharetta, GA 30005 E-Mail: **********@****.***

OBJECTIVE:

To obtain a position that will utilize my strong quality assurance experience, while providing an

opportunity for mutual growth and advancement.

SKILLS:

Manual/Automation Testing

LoadRunner

QTP

HP Quality Center

Unix/Linux (FTP commands using Putty)

STLC

SQL

SDLC/Agile/SCRUM

Black Box Testing, White box testing, System testing, Integration testing, Acceptance testing,

Regression testing

Windows XP, 7,Vista

Excellent interpersonal communication, both in written and oral skills.

Proficient in MS Office -Word, Excel, Access, PowerPoint, Microsoft’s SQL.Server 2008,

Snagit 10.0

EXPERIENCE:

Code Clerk/Biller 12/13-Present

Saia

Enters alpha-numeric data from freight bills of lading into computer efficiently and accurately

using AS400 system.

Compares entered data to source documents, deleting incorrectly entered data, and re-enters

correct data.

May compile, sort, and verify accuracy of data to be entered.

Create invoices. Review error reports. Audit special accounts.

Uses office machines to fax, scan and copy documents.

Performs other clerical duties as assigned.

Technical Support/QA Analyst/Media Handler March 2006 –

Dec 2012

Managed Business Solutions

Managed and monitored MSL/ESL libraries along with its server

Participated in sprint meetings, stand up meetings, and attended requirements gathering

meeting.

Analyze business and system requirements, manage development of specifications to create

and execute detailed test plans, and verify bug fixes.

Determined testing requirements developed and reviewed scripts for positive and negative

test scenarios.

Responsible for script creation for regression and stress testing.

Development of SQL-queries for database and backend testing.

Database testing using Toad.

Used OVSD ticketing system to handle hardware issues

Assure test data, schedule manual tests. Approve results documentation and tracking

systems updates

Helped resolved customer complaints and issues

Online customer support using Citrix.

Inbound/Outbound calls and emails

Unloading/Loading LTO 4/5 tapes into the library along with power cycling when needed

EDUCATION:

Present - Gwinnett Technical College, Lawrenceville, GA.

o Computer Information Systems

Graduated 2010 - Georgia Perimeter College, Atlanta, GA.

o Associate’s in Business Administration

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