Manager Project

PROFESSIONAL PROFILE

An Ex-Army soldier and business professional with quality experience in

planning, administration, business development, budgeting, clinical

nursing, risk management and project management. Excellence in developing

and implementing quality initiatives to improve the quality of the

services. Highly adept at multi-tasking on several projects, resolving

conflicts, mentoring team members and possess excellent decision making

ability.

PROFESSIONAL EXPERIENCE

Geico Insurance Company, 3/2009 - 3/2013

Auto Damage Appraiser; Houston, TX

. Manage and oversaw several direct repair facilities in the Houston market

. Served as quality assurance, business development and consumer relations

associate

. Oversaw the auditing of some business financials and expenditures

. Implemented cost saving measures and developed procedures in compliance

with Texas law

. Assisted in recruiting team personnel and responsible for project results

and team accomplishments

. Proven conflict resolution skills

AIG International, 7/2002 - 3/2009

Unit Manager; Houston, TX

. Managed a team of adjusters for auto claims in both property and

causality losses

. Worked with Divisional Manager and Branch Manager with controlling

litigation cost by properly identifying exposure, setting adequate

reserve and negotiating settlements

. Served as the branch trainer and branch champion for strategic trainings

designed to improve core metrics

. Led a team that was rated "exceptional" and identified as one of the top

ten teams out of 160 nationally in core metrics 2005

Citywide Testing & Inspections, 11/1998 - 1/2000

Operations Manager; New Orleans, LA

. Managed the daily office operations of a construction testing firm which

included overseeing 45 office and field technicians and business

administrators

. Served as Project Manager on several projects including Walgreens,

Confederate Museum, East Jefferson Wellness Center and Sewerage and Water

Board Pump Stations.

. Responsible for the prompt delivery of testing reports in accordance to

OCHHA requirements and design specifications

EDUCATION

Xavier University of Louisiana, 8/1991 - 5/1997

New Orleans, LA

Degree: Bachelor's of Science

MILITARY TRAINING

Sergeant, E-5, 10/1989 - 10/1999

United States Army, Fort Sam Houston, TX

Experienced with emergency room practices, post-operation and pre-operation

care routine nursing duties, which included patient care administering

medications triage and vital checks

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