Manager Customer Service

Brinley Rogers-Graven

Visual Merchandising Manager/ Co Manager - Forever21

Los Angeles, CA

**.******@*****.*** - 859-***-****

Full time position focusing on customer service

WORK EXPERIENCE

Visual Merchandising Manager/ Co Manager

Forever21 - Lexington, KY - March 2012 to Present

Visual Manager position: create floor set maps, lead team, plan weekly agenda, communication with DM and

Field Visual Manager

• All visuals of the store- mannequins, windows, displays, floor plan

• Daily merchandising

• Lead a team of four merchandisers to execute store and company wide directives

• Train and develop skills of team members

Personal Shopper

Bluetique/Worlds Apart - Lexington, KY - August 2011 to March 2012

Personal Shopper, Styling

• Merchandising

• Sales

Brand/Visual Merchandising Manager

Gap, Gap Inc - Lexington, KY - October 2009 to October 2009

Updating and maintaining the styling of all mannequins

• Planning and leading new product "flows"/placement

• Product merchandising

• Daily managerial duties include but not limited to: opening/closing the store, tracking sales, leading staff, etc

Computer Skills Microsoft Word, Excel, PowerPoint, Working knowledge of Photoshop, Illustrator, SmartDraw,

Urban Express, SendSuite, Facebook, Twitter, Blogs: Tumblr, Blogspot, Pinterst

EDUCATION

Associates Degree in Merchandising, Apparel, and Textiles

University of Kentucky - Lexington, KY

2014

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