Customer Service Quality Control

Philip Henry Rupprecht

**** ********* **.

Sumter, SC 29153

405-***-****

****************@*****.***

Summary of Qualifications:

Experienced in the management, data entry/information processor,

construction, and warehouse fields. Possess skills in Microsoft Office and

data entry applications. Performed quality control and safety control

documentation. Completed OSHA 10 training course.

Education:

Pulaski County High School; Advanced Studies Diploma, 1999

New River Valley Community College; Typing, 1999

Emory and Henry College; General Studies, 1999-2001

Summary of Skills:

Management - Set goals and deadlines; implemented procedures to improve

productivity and customer service; performed sales, accounting, cleaning,

and advertising duties; prepared, negotiated, and reviewed contracts

related to purchase, sales, and services; maintained quality control and

safety records; monitored the collection of past-due accounts; created crew

and load out lists; answered customer inquiries and dealt with complaints;

monitored facility to ensure that it remained safe, secure, and well-

maintained; ensured a safe and clean work environment

Data Entry / Information Processor - Ensured smooth and efficient handling

of information; entered data into computers; performed clerical duties;

utilized C++ programming; managed and maintained files; operated copiers

and other office machines; prepared reports, letters, mailing labels, and

other documents; proofread new entries into a database for accuracy;

created Microsoft PowerPoint and VoxProxy presentations; maintained records

in Microsoft Excel

Construction - Operated electric, pneumatic, power, and hand tools; cleaned

and prepared construction sites; applied paint, primer, epoxy, grout,

polyurethane, and other finishes; operated jackhammers, grinders, spray

guns, sand blasters, mixers, and laser beams; loaded and unloaded building

materials; attached siding, flooring, dry wall, roofing, and insulation;

ensured a clean and safe work environment

Warehouse Worker - Ensured orders have been filled correctly; verified

labels on packages; calculated freight and postal rates; documented weight

and cost of each shipment; operated forklifts and pallet jacks; received

and logged all new inventory; supervised warehouse workers; pulled and

packed inventory; inspected products for defects before shipping; observed

and obeyed all safety and operating guidelines

Personal:

Very dependable and committed to the job at hand. Extremely work-oriented

and get along well with others. Perform well on a team and willing to work

any shift.

References:

Available Upon Request

Contact this candidate