Sales Quality Assurance

Location:

Posted:

March 27, 2014

Tara K. Freschi

S kills

Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Salesforce.com. Extremely

organized, able to learn procedures and methods quickly, strong computer, advertising and

managerial experience. Capable of handling multiple projects simultaneously.

E xperience

August 2002 – DexMedia NJ/NY Area

December 2013

F ield Support Supervisor

Assisted in the development, testing, and implementation of two major sales systems that cater to

the print and internet advertising needs of over 600,000 small-medium sized businesses.

Supervised the daily activities of 6-8 Quality Assurance Analysts

Provided detailed analysis of problems related to hardware, software data and educational issues

Created and implemented workflows/procedures for all sales and sales support on new technologies,

many of these job aids were rolled out company wide

January 2001 – DexMedia Paramus, NJ

August 2002

M edia C onsultant

Sold and renewed print and internet advertising to local small/medium sized businesses

Built relationships with key decision makers and matched customers with the right advertising

solutions

Grew account base within territory

November 1997- DexMedia Paramus, NJ

January 2001

S ales Support R epresentative

Provided administrative support to sales team, efficiently compiling and reporting data while

maintaining 100% compliance with corporate standards

Completed special projects with little direction and 100% on time delivery

Assisted sales in all aspects of order entering with full knowledge of multiple selling systems

January 1995 – Bergen County Sheriff’s Office Hackensack, NJ

November 1997

C lerk

Reviewed legal documents for completeness, adequacy and accuracy

Adopted policies and procedures for County Office operations

Published article in lawyers journal for paperwork needed for Writs of Execution

E ducation

Montclair State Montclair, NJ

University