High School Maintenance

Education

NPower Technology Service Corps

New York, NY

(Cisco Network Academy IT Essentials) Graduated:

February 2012

** **** ******** ******* ** IT fundamentals, network and troubleshooting

Manhattan Center for Science and Math

New York, NY

High School Diploma

Graduated: June 2010

Employment History

Northside Center for Child Development Inc.

New York, NY

Intern December 2012 to

February 2013

• Implemented Maintenance and development of bug fixes and patch sets for

existing web applications.

• Diagnosed and troubleshooted Windows processing problems and applied

solutions to increase company efficiency.

• Ensured network, system and data availability and integrity through preventative

maintenance and the installation of upgrades.

• Consistently met deadlines and requirements for all production work orders.

Morris Park Branch, New York Public Library

Bronx, NY Volunteer

December 2007 to December 2012

Tutored middle school kids

Participated in after school events such as "book club," "teen action," ext.

Collaborate with staff on locations and choose an event sight and coordinated details

49 Precinct Explorer

Bronx, NY

Volunteer December 2007 to

December 2012

Manage on different projects such as color guard and illustrated leadership

Compiled, copied, sorted, and filed records of office activities, business transactions,

and other activities.

Participated in community service events such as cleaning up the neighborhood

Gave back to the community by donating books and toys to local projects

Skills

Operating System: Microsoft Windows XP/ Vista / 7, Windows 2003 / 2008 server,

Linux

Software: Microsoft Office Suite

Hardware: Hubs, Laptops, Workstations, & Servers, Modems, Network cards,

Memory, Printers, Scanners, and other peripherals

Maintenance: Operating System installation, Windows update, System restore,

disk cleanup, Disk defragmenter, installation of antivirus,

Antispyware, Firewall, File transferring Settings, And New User

Configuration

Networking: Operating System installation, Windows update, System restore,

disk cleanup, Disk defragmenter, installation of antivirus,

Antispyware, Firewall, File transferring settings, New User

Configuration

Programming: Java/C/C++

Certifications: CompTIA A+, Cisco IT Essential

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