Quality Assurance Testing

AFROZA AMIN

QUALITY ASSURANCE ANALYST/SOFTWARE TEST ANALYST/MANUAL TESTER

email : ********@*****.*** cell : 347-***-****

OBJECTIVE

Highly skilled Quality Assurance Analyst/Software Test Engineer/ Test

analyst with hands-on experience in performing Manual & Automated testing

in Healthcare and Retail domains on various operating systems and

environments using leading testing tools. I am currently available for a

QA/Software Testing role and becoming an asset to an organization & team.

EDUCATION & CAREER HIGHLIGHTS

o Bachelor of Science - Brooklyn College, City University of New York

(CUNY)

o Software Development Life Cycle (SDLC) & Software Testing Life Cycle

(STLC)

o Manual and Automated Testing - Smoke, GUI, Regression, UAT, E2E

o Agile/Scrum, XP - Xtreme Programming, Iterative, TDD Methodologies

TECHNICAL & COMPUTER SKILLS

Operating Systems Windows XP, Windows 7, Windows 8, UNIX, Mac OS

Programming Language/Ntwk VBScript, HTML, Java, .NET, C#, Python,

ASP.NET, JavaScript, J2EE, SQL, PL/SQL, TCP/IP,

HTTP, FTP

Testing Tools HP Quick Test Professional - QTP,

Quality Center (QC), Bugzilla, Zephyr,

Jira, Firebug

Browsers & Databases Internet Explorer, Firefox, Chrome, Safari,

Oracle, TOAD, SQL Developer, SQL, PL/SQL, MSSQL

2000

Microsoft Tools MS Office, MS Visio, MS SharePoint, Office

Communicator, MS Projects

SUMMARY OF QUALIFICATIONS

o Over 6 years of strong knowledge of Windows & Mac OS environments in

performing Manual & Automation Testing of Web, SOA and component-based

architecture

o Expertise in writing, executing and maintaining Test Plans, Test

Procedure, Test Cases & Test Scripts for Releases, Test Cycles and the

phases of Software Testing Life Cycle (STLC)

o Highly experienced in performing Manual & Automated Testing at all stages

of the Software Development Life Cycle (SDLC) in Agile/Scrum and

Iterative methodologies

o Experience with Automation tools such as HP QTP and TestStudio creating

Keyword and Hybrid Framework along with HP Quality Center

o Proficient in performing System, Functional, Regression, Smoke and User

Acceptance Testing on Web apps of Healthcare & Retail domains

o Highly experienced with software development processes, and in

particular, manual/automated test design and functional testing

o Experienced in installation & troubleshooting of Defect Management & Test

Automation tool, Add-Ins, and API connectivity tools

o Experienced in converting complex Manual Test Cases to Automated Test

Scripts with HP QuickTest Professional (QTP) & development of Hybrid

Automation Framework

o In-depth knowledge of Web technologies - Application Servers, Web

Servers, DB & Browsers

o Exceptional troubleshooting and debugging capability using VBScript

functions in HP QTP

o Expert knowledge of Structured Query Language (SQL) and ability to write

complex queries against large scale RDBMS - Oracle/SQL Server/Informix

o Possess skills to multi-task several testing activities concurrently

during software releases, builds and providing weekend and late-night

supports

o Ability to work in fast paced, test-driven, collaborative and iterative

programming environment with effective oral and written communication &

ability to communicate with all stakeholders

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst

Horizon - BCBS, NJ July 2012 - March 2014

Job Duties/Responsibilities:

o Interpreted Business Requirements Document (BRD), wireframes and User

Cases to create detailed Manual, Mobile and Automated Test Case

o Performed Functional, Regression, Smoke, End to End, Compatibility,

Cross-browsing Testing by using Manual and Automated Testing tools

o Developed detailed Manual & Automated Test Cases for Web-based

applications

o Understood Testing milestones for Builds & Release cycle and created

high level plans in Test Plan

o Created custom Functional & Regression Test Scripts based on Function

Libraries of re-usable code modules and Functions for online Account

Balance, Claims and Payments modules

o Performed Back-end Testing using SQL statements to verify data integrity

for PAM - Personal Account Management from Horizon MyWay HSA, HRA & FSA

portals and applications

o Communicated test progress, test results, and execution reports to

project stakeholders and management

o Performed various types of testing on online account management & health

record tracking

o Responsible for preparing Test Plan for AUT for manual and automated

testing

o Wrote Manual Test Cases to verify functional aspect of internal retail

portal for employee usage

o Ensured E2E Testing for employee transactions verified all aspects of

the business are supported by the system under test

o Performed Cross-browser Testing on various Operating Systems (OS)/cross

platform including Windows Vista/7 and Mac OS - on IE 8/9/10, Firefox,

Safari and Chrome browsers

o Performed QC Administrative tasks - Setup Projects, adding New Users,

setup privileges within Quality Center, Dashboards and provide technical

support to Quality Center users

o Gathered all test execution reports & RTM from HP Quality Center (QC) &

conducted release/cycle completeness status meetings with upper

management

o Logged Defects and SCRS in AUT after comprehensive testing of Employee

Retail Portal

o Interacted with Business Users, Developers, and Testers to resolve High

Severity AUT issues within HP Quality Center (QC) throughout Software

Development Life Cycle (SDLC)

o Wrote Manual Test Cases beyond the obvious to uncover difficult to find

defects to ensure product quality nearby release to Prod of Member

Online Services (MOS) of Horizon MyWay HRA

o Developed & executed Automated Regression Tests using HP QuickTest

Professional (QTP) for System Testing & Batch Runs from HP Quality

Center over-night and communicated results to teams

o Provided status reports and metrics on Test Case creation and execution

and defects from HP QC

o Wrote detailed Requirements & Test Cases in HP Quality Center (QC)

Requirements module for Business, Functional, and Non-Functional

requirements for MyWay Flexible Spending Accounts (FSA)

Software Test Engineer

UNUM, ME September 2010 - July 2012

Job Duties/Responsibilities:

o Converted Functional Requirement Documents (FRD) and Technical

Requirement Documents (TRD) into Test Plans, Manual Test Cases, and Test

Scripts

o Created and maintained Test Plans, Automated Test Scripts and automation

Test Design documents

o Worked very closely with onsite & offshore Development team in

discovering and resolving defects, bugs, errors, configuration issues,

and interoperability flaws

o Enhanced and maintained hybrid framework in QuickTest Professional (QTP)

by VBScript on Web Portals of Enrollment, Employees, Brokers and

Employers portals

o Used HP Quality Center (QC) as the central repository for test

resource/assets - .qfl, .vbs, .txt, .qrs

o Established QA processes & methods to integrate best processes into the

Scrum Sprint of assigned work for short Releases and Builds

o Wrote Structured Query Language (SQL) statement against Claims, Claim

Status and updating Personal Information modules by Joins, Unions and

Aggregate Functions

o Analyzed test results from HP Quality Center Test Lab module after

performing Mobile Testing

o Responsible for keeping Meeting Minutes by using diplomatic, clear and

concise language

o Validated business logic and Data type constraints in validation of

Database objects & entities

o Performed Risk-Based & Regression Testing for web application by

analyzing project documentations - PP, BRD & User Stories of Employers

and Brokers modules

o Wrote SQL queries to perform data validations against various sources in

XML files & Database

o Used HP QuickTest Professional (QTP) in creating Automated Tests Suites

for Regression Testing by connecting to Quality Center (QC) - Test Plan

& Test Lab

o Acted as Subject Matter Expert (SME) and performed User Acceptance

Testing (UAT) after identifying requirement gaps during Requirement

Analysis

o Reviewed & prepared QA Test Artifacts & Metrics ensuring compliance with

QA standards for modules such as - Employee salary adjustments,

terminations, group policy, & direct deposit modules

o Attended Daily Stand Up Meetings, and supported testing activities

within short notice and on weekends meeting Sprints & Test Deliverables

in Agile

o Wrote numerous SQL queries against Oracle DB by using complex

Inner/Outer/Full Joins, Aggregate Functions, and Unions

o Reported test execution status & defect status to project team members

and senior management by generating reports & graphs from HP Quality

Center (QC)

Test Analyst - IS

Limited Brands, OH January 2008 - August 2010

Job Duties/Responsibilities:

o Worked very closely with Test Manager & Lead to create Test Strategy and

Test Plan after understanding the business requirements & documentations

o Reviewed User Stories and Use Cases to ensure what needs to be solved or

improved in a new feature

o Used Parameterization in HP QuickTest Professional (QTP) from Excel to

run multiple sets of Data with Test Scripts in testing various test

scenarios

o Performed Manual, Regression, Smoke and User Acceptance Testing (UAT) to

support project scope and quality goals, Builds, and Releases

o Performed Backend Testing, data retrieval and validation using

Structured Query Language (SQL) queries on Oracle by SQL Developer

o Created automated Regressions Scripts/Suites to test End-to-end

scenarios, increase code coverage and implement Automated Batch runs

o Worked with business area to define the acceptance criteria for User

Acceptance Testing (UAT)

o Performed HP Quality Center (QC) Administrative & Project Administration

tasks for various Web & Mobile Testing projects

o Ensured testing activities in meeting business requirements and systems

goals, fulfill end-user requirements by performing End-to-end Manual and

System Testing

o Developed & maintained effective communication skills with both

technical and non-technical team members

o Worked closely with developers and clients on Requirement review and

prompted follow-up on open questions that were addressed for QA

Regression Testing

Contact this candidate