DAVID Power
**********@*****.***
Skills
. Technical support
. Data entry
. MS Office Suite
. Website and portal monitoring
. System and network upgrades
. Website and network maintenance
. Computer diagnostics
. Windows debugging and troubleshooting
. Data backup and retrieval
AWARDS
Microsoft MVP Award
. Received Microsoft's MVP Award in 2013 for recognition as an
exceptional technical community leader for sharing high quality, real
world expertise in offline and online technical communities on a
volunteer basis
Experience
KWJB Holdings/Consumer Acceptance Group
Houston, TX
Systems Manager March 2002 - January 2006
. Ensured network, system and data availability and integrity through
preventative maintenance and upgrades
. Provided training for help desk staff
. Managed firewall, network monitoring and server monitoring both on- and
off-site
. Designed and developed website and lead generation system utilizing
secure SSL and etrust security
. Built and managed autodialer system for advertising
Freelance Computer Repair
Houston, TX
Technician January 2006 - present
. Consultation, installation and set-up.
. Onsite computer diagnostics and repair
. Spyware removal
. Hardware and software installation
Type Personal Name