Customer Service Administrative Assistant
Resume:
Karen Angustia
*** ******** ***. ********, ** ***08
*************@*****.***
Objective: To secure a position with a well established organization with
a stable environment that will lead to a lasting relationship in my
field.
Skills:
Profound knowledge of cultural differences. Proficient with Community
Support Services. Ability to utilize various learning techniques. Ability
to work with individuals.
Bilingual English/Spanish, Excellent communication and interpersonal
skills, Basic computer skills (MS Office, Word Perfect, Internet),
Education:
6/2013
ASSOCIATE IN APPLIED SCIENCE (A.A.S.) from Touro college
Currently perusing a bachelors in Psychology at Touro College
Experience:
Current
Mami Does It All
Blogger
• Keeping up-to-date with constantly evolving technologies in online
social networking.
• Develop and publish creative writings on the blog and comenting on
other blogs.
• Posting on Twitter and facebook regurlarly.
• Participating in twitter and fcebook parties.
• Attending Media Events.
10/2012-current
Families for excellent schools
Parent leader/advocate in community education
• Assist charter school parents in becoming actively involved in the
education program of their child.
• Work to develop and maintained a positive home-school relationship.
• Conducted surveys to determine needs and interests of school families.
• Maintain contact with school families through telephone calls
• Participate in town hall meeting with public speaking that involve my
testimony and translations.
1/11-8/12
Castellanos Corp.
Office Assistant/building manager
• Filed, faxed and photocopied office correspondence maintained and
updated files and records.
• Answered multi-line phone, and scheduled appointments.
• Maintained courteous customer service to all tenants.
• Directed repair men to all sites.
1/10-1/12
United Revival Mennonite Church Brooklyn, NY
Director of Children's Ministry
• Monitored and directed the childcare program of about 120 children and
60 volunteers.
• Ensured that the program is implemented as per policy.
• Revised the Sunday School curriculum in order to bring in innovation.
• Coordinated with teachers, parents and supporting families
• Coordinated all special events (holiday plays, community outreach, kids
annual jubilee and trips).
• Coordinated and led children's church on last Friday of every month
with worship and praise, and also the sermons.
1/09-12/10
Seneca Medical Center Ridgewood, Queens
Physical Therapy Aide/Administrative Assistant
• Prepared patient treatments and monitored exercises.
• Observed patients during treatment to compile and evaluate data on
patients' responses and progress, and report to physical therapist
• Assisted in all office clerical work.
• Scheduled patient’s medical screening and followed up to obtain
results.
• Answered multi-line phone and intercoms, taking messages, scheduling
appointments and giving directions to clinic
• Arranged treatment supplies to keep them in order.
5/04-12/08
Greenpoint Real Estate Corporation, Brooklyn, NY
Office Assistant
• Filed, faxed and photocopied office correspondence and documents and
maintained and updated files and records.
• Answered busy multi-line phone, directed calls and scheduled
appointments
• Maintained courteous customer service
6/03-8/03
MCC
Office Assistant/Summer Camp Teacher
• Filed, faxed, translated and photocopied office correspondence and
documents and maintained and updated files and records.
• Answered phone, directed calls and scheduled appointments for Pastor.
• Monitored and directed the childcare program of about 30 children with
assistance.
• Coordinated daily activities and trips.
• Reported back to main office with written reports
Contact this candidate