Administrative Assistant Project Manager

Keshia L. Nowden

**** * **** ***

Justice, IL ***58

312-***-**** Mobile

**************@*****.***

Objective: To continue my career with a company that promotes and recognizes achievement based on

personal merit.

Summary of Qualifications 19 years total

1. Human Resources/Administrative Assistant 9 years

2. Data Entry Specialist/Project Manager (Health Department) 7 years

3. Customer Service Representative/Associate (Retail/Sales/Marketing) 3 years

Salary Requirement: $40,000/year

PROFESSIONAL SUMMARY

AIM Specialty Health

08/2008 present

Referral Specialist I Clinical Operations

• Responsible for entering demographic and screening information from a requesting

physician office or provider via telephone or facsimile into the preauthorization computer

system

• Screen preauthorization requests using approved criteria and guidelines

• Identify and appropriately refer cases to preauthorization nurses for clinical review

• Provide information to referring/rending physician offices and network imaging centers

regarding program requirements

• Maintain current personal client files updated with the most current client fact sheets

provided

• Monitor department voice mail and process preauthorization requests in accordance with

departmental guidelines

• Maintain telephone service standards in accordance with departmental goals

Sun Technologies, Inc/ AT&T

09/2007 07/2008

Testing Administrator

• Administration of tests to non management employees and applicants

• Front desk check in and registration of applicants

• Daily data entry of test results and attendance

• Contacting applicants for interviews with Human Resources

• Assisting applicants with incomplete applications online

•Proficient in Career Resource Center (CRC) and Taleo WebTop Staffing databases

Corporate Ladder Chicago, IL

06/2007 09/2007

Administrative Assistant

• Data entering vital information for clients

• Researching articles for companies

• Creating, maintaining, and editing Word documents and Excel spreadsheets

• Maintaining and utilizing databases for research and development

Moraine Valley Community College Palos Hills, IL

11/2005 – 12/2006

HR Administrative Assistant

• Supported Dean of Academic Advising and Student Transfer Coordinator.

• Kept calendars updated on a daily basis for college visits.

• Assisted with special projects. Maintained career planning worksheets, filing system,

brochure duplicating and college display cases. Worked directly with students and assist with on

line registration. Heavy phone contact with students, and other colleges.

• Relieved and assisted Academic Advising support staff by filing students’ academic records,

organizing and distributing mail for academic advisors and support staff, answering multi line

phone system, answered students’ inquiries about the college, classes and registration

City of Chicago Chicago, IL

12/1998 – 12/2001

Administrative Assistant – HR Duties/Data Entry Specialist

• Entered surveys in database for the Illinois Breast and Cervical Cancer Program for the

Chicago Department of Public Health.

• Produced various reports needed for CDC and IDPH Springfield.

• Maintained & updated files, answered phones.

• Entered produce orders into QuickBooks. Printed invoices and mailed them out to the

customers. Problem solved discrepancies with customer orders and accounts receivable.

• Opened and sorted mail, recorded bills received into QuickBooks. Filed customer orders,

provided backup for phones.

• Generating and sending offer and/or reject letters.

• Coordinated the ordering, delivery and set up of materials for recruitment events.

• Ensure that closed job files are complete and meet legal, regulatory and audit

compliance requirements.

SKILLS

MS Office Applications

Efficient Multi Tasking

Delegation of Tasks and Responsibilities

Filing – Alpha / Numeric

Data Entry

Good Communication Skills

Taleo, JOBS, CRC (AT&T), various corporate databases

Imasis

EDUCATION

Associate of Arts, Psychology May, 2006

Moraine Valley Community College

Bachelors of Arts, Psychology

University Of Southern New Hampshire, Fall 2015

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