Customer Service Sales

Kirangauri A. Gohil

Tel; 020*-***-**** Mob: 079********

Email: **********.*****@*****.***

I am a confident, well presented, highly motivated and hardworking individual who is

trustworthy, honest and reliable with over 6 years’ experience of working within the

Customer Service retail industry. Possessing a ‘can do’ attitude I am both flexible

and able to ensure that customers get a first class service at all times. Able to work

well within a team environment because of the interactivity involved but can also

work very well on my own imitative with little supervision.

Competent to learn new skills and experiences, willing to play an active role within

an organisation that will value and further enhance my knowledge and abilities

Key Skills and Attributes

v Excellent communication skills, written and spoken

v Professional approach to dealing with customers

v Excellent interpersonal skills

v Able to work to deadlines with high level of motivation

v Relating and being able to talk to people from all backgrounds and all levels

v Attentive to customers’ needs, tact when dealing with more demanding

v Can work well in a busy environment and be able to work well under pressure

v Able to multi-task whilst maintaining high standards of professionalism

v Able to prioritise workload and or delegate when necessary

v Ability to follow instructions and to work to high standards

v To follow company procedures and codes of conduct correctly

v Understand and follow health and safety regulations

Employment History

Sales Assistant September 2007 – August

Seen Photos Northwood,London

v Taking and processing passport photos, digital photos and process and

v Assisting customers with using self-print photo kiosk and using computer

v Taking weekly stock of other photography related products and pricing

print films

software to modify pictures

these as per management instructions

v Assisting customers to find suitable frames for their pictures and

v Changing the visual and window displays in the shop

canvases

Sales Assistant April 2004 – August 2007

Martins Newsagents, Northwood, London

Serving and advising customers

Handling customer service enquiries in a kind and polite manner

Stock replenishment and ensuring that all work areas were appropriately safe

Processing payment of various kinds: cash, cheque, vouchers & debit/credit

Education and Training

IT Users Training Level 1 September - October

Customer Service (In-house training) September 2007

Taking passport photographs for customers, printing and processing film rolls

Hobbies and Interests

I like reading such as readers digest, magazines and newspapers. I like watching

documentaries on animals, birds and different people of the world and their cultures.

I love cooking and watch cooking shows on the TV. I like sewing.

References Available on request

Contact this candidate