Customer Service Sales

Telyn Cataldo

**** *. ***** **. *** #**** Gilbert, Arizona 85297

Telephone: 480-***-**** Email: ****************@*******.***

Professional Summary/Objective:

I am currently seeking a full time position with a stable company that has room for growth. I am very outgoing and personable with customers. I have

excellent communication and organization skills, am able to adapt easily, a fast learner, great with multi task management and have an energetic work

attitude that goes hand in hand with my work ethic. I am self driven, disciplined, focused, resilient and resourceful. I am continually striving for

greatness within myself, always setting goals and fighting through challenges to achieve them. I have every reason to succeed and don’t let excuses

get in my way.

Skills:

Demand Generation, Account Management, Digital Marketing, Customer Retention, Lead Generation, Cold Calling, Customer Service, POS

Experience, Credit Card Handling, Email Marketing, Databases, Salesforce.com, Microsoft Word and Excel, Outlook, 69 WPM, B2B Sales, Solution

Selling, Problem Solving, Data Entry.

Work History:

June ’13 – January ‘14

Account Executive

Datasphere 1560 W. Fountainhead Pkwy Tempe, AZ 85282

Datasphere helps local businesses raise their visibility, convert more customers and gain a competitive edge with custom marketing packages.

Services include exclusive association with leading local media brands, the web’s largest local coupon network, custom video ads, mobile marketing,

email campaigns and more.

This positions daily requirements consisted of outbound cold calling as the employee must maintain an average of 180 dials and talk time combined. A

monthly goal is given and differs every month depending on how many business days are within that month. Success in this position involves

dedication, tenacity and resilience as you are outbound dialing in a fast paced, competitive environment to small to medium sized businesses to speak

with the decision maker as you discuss their marketing strategies and determine a fit.

October ’12 – April ‘13

Inside Sales Represenative

By Appointment Only Inc. – 1630 S. Stapley Dr. Mesa, AZ 85204

BAO delivers custom, account level intelligence to fuel successful go to market strategy across entire business organizations. By Appointment Only

generates pipeline on behalf of the business’ client base with major clients such as IBM, HP, Netapp, SAP and Siemens and has set over 300,000

appointments to date.

An ISR is required to meet a daily of 180 outbound dials as well as 180 minutes of talk time. This position was outbound cold calling, setting business to

business introductory sales meetings with high level executives on behalf of BAO’s clients.

Education:

2012

GED

Brookline College – 2445 W. Dunlap Ave. Phoenix, AZ 85021

Contact this candidate