Manager Quality

Bradley Bruce

**** ******* *****, ***********, ** 44077

Phone: 704-***-****

E-mail: ******@******.**.***

QUALITY/PURCHASING

Project Management, Complex Analysis, Design, Warranty Investigation,

Product Development, Invoicing, Compensation, Purchase Orders, Logistics,

Budgets/Forecasts, Auditing & Compliance

Management level professional Purchasing & Quality associate with proven

track record in planning, auditing and problem solving. 22 years of hands

on experience. Six Sigma Green Belt certified with a long history of Lean

implementation.

Avery Dennison

Quality& Process Engineering Manager Jul 2012 to

Present

Painesville, OH - Performance Tapes

. Manager of Quality team for the site including A3 planning and budget

. Manager of Process Engineers for coating department

. Overseer of multiple improvement projects for equipment upgrade

. Implemented system to reduce complaints from customers by 10% and related

payouts to customers for complaints by 25%

. Managed improvement of supplier quality practices to reduce number of

open items and claim dollars

. Introduced method for SPC analysis in production area for improved

processes

. Created lean process for certification of analysis sent to customers

. Developed method for quality performance feedback to departments for

continuous improvement

. Ensured supply of quality products to many high profile customers

including FDA regulated medical device

. GMP applied to specific products

Solar Gard

Quality Manager Apr 2011 to July 2012

San Diego, California - Solar window film manufacturer

. Manager of Quality team for window film, industrial film and medical

device

. Implemented FMEA and 8D processes for analysis

. Added PPAP to product development process and led through a key product

introduction

. Managed improvement of supplier quality practices

. Utilization of GMP with specialty products

. Introduced MRB management system

. Champion for WCM Six Sigma projects

. Implementation manager of Quality inspection module in SAP

. Completed projects for major warranty and internal non-conformance issues

. Facilitated growth of Quality Dept. by 20%

Vantage Mobility International Apr 2008 to

Nov 2010

Quality Director

Phoenix, Arizona - Automotive conversion facility

. Established the Quality department & engaged organization to adopt the

Quality Initiative

. Implementation of containment process

. Reduction in warranty by over 50%

. VOC survey generated and sustainable process in place

. Growth of Quality Department from 1 to 17 personnel

. Was integral in the implementation of Design for Six Sigma in the company

. Leader of 2 Six Sigma projects and achieved Green Belt certification

using Six Sigma principles including DMAIC and DMADV

. Project manager for VMI control unit development that ties directly into

CANBUS of vehicles

* Correction of historical issues

* Streamline of firmware process

* Complete supplier testing for function

* In-house testing on vehicles

* Containment process

. Increase of ROI from less than 2% to over 6%, directly related to Quality

improvement

. Large number of Lean Initiatives successfully put into operation

. Application of ISO 9001 requirements: PPAP, FMEA, Control Plans, Work

Instructions, as well as principles of Root Cause analysis, A3, 5S and

APQP and Toyota Production System

. Reduced inventory of incoming and finished goods by 75%

. Established MRB for rejection and tracking of rejected parts

. Implemented corrective action system to address quality issues company

wide

. Essential part of line efficiency improvements

Eaton Corporation Dec 2006 to Apr

2008

Jumpstart Quality Manager Aug 2007 to Apr

2008

Based in Charlotte, NC - Truck Division

. Part of an 8 member traveling team

. Performed six week engagement at each of Eaton's factories to make

significant quality gains

. Organized in-plant teams to achieve set goals

. Implemented Lean and Six Sigma initiatives: Value Stream, 5S, APQP

. Review and improvement of documentation: FMEA, Control Plan, Work

Instruction

. Required to demonstrate minimum 50% reduction of internal defects

by the conclusion of each project, successful at each location

Operations Excellence Manager Dec 2006 to

Aug 2007

Charlotte, NC Manufacturing Plant - heavy duty and medium duty truck

clutches

. Management of Quality operations, ensure that Eaton Quality

Standards are met

. Implementation of Quality initiatives

. Lean System leader following Eaton Lean principles

. 5S system leader

. Successful move of plant operation to larger facility

. Transformation of facility from remanufacturing to OEM supplier

. Development of new quality systems utilizing ISO 9001 standards

. Direct contact to OEM customers, dealing with both return

authorization and warranty

. Use of 8D for full analysis of issues

. Member of Plant Safety Team, ensuring OSHA compliance

Hyundai Motor Manufacturing Alabama Nov 2004 to

Dec 2006

Assistant Manager

Supplier Quality Development (Division of Purchasing)

. Assigned to TS 16949 implementation team, with successful results

. Chassis/Body/Trim parts

. Large scale audits of suppliers, evaluating quality, process, capacity,

shipping, management systems, etc.

. Successful launch of full model change Sonata, currently focusing on all

new Santa Fe

. Performing analysis of complex quality issues - using DOE, 8D, Six Sigma

tools

. Commodities: Electrical, Chassis, Body, Interior/Exterior Trim, Engine

. Warranty claim analysis & resolution

. Working closely with JD Power & Associates to create world class plant

and suppliers

. Leader of HMMA Paint Shop improvement task force team

. Conduct instructional seminars for suppliers - FMEA, OEE, Value Stream

Mapping, 5 S, etc.

. Coordinate VA/VE activity

. Present quality issue findings to top management weekly

Honda of Canada Manufacturing Apr 1991 to

Nov 2004

Technical Coordinator June 1999 to Nov

2004

Purchasing Department

. Dual role of Quality Representative and Buyer for New Model

. Purchasing Project Leader for new models introduced at the Honda

Canada facility

. Chassis/Electrical specialist

. Manager of time & attendance for Chassis/Electrical Group

. Successful introduction of five major new models - Acura MDX, Acura

EL, Honda Pilot, Honda Ridgeline & Honda Civic

. Working directly with Honda R&D to resolve many design issues

. Coordinator of VA activities with suppliers

. Ensure that current Honda suppliers were fully prepared for new

model introduction

. Evaluate new suppliers prior to awarding business and prepare them

for mass production start up

. Coordinator of localization projects

. Confirm that suppliers meet all quality and testing requirements

(PPAP submissions)

. Use of 5 Why's for analysis as well as PDCA

Team Leader Nov 1996 to June 1999

Parts Quality New Model Group

. Chassis/Electrical specialist

. Successful introduction of Honda Odyssey, as well as yearly minor

model changes

. Concentration on brakes, suspension, steering, fuel system, as well

as many electrical components

. In charge of detailed evaluation of supplier testing for welding,

casting, stamping, forging & painting

Quality Engineer Feb 1994 to Nov 1996

Parts Quality Mass Production Group

. Worked directly with suppliers to address assembly line & warranty

concerns

. Plastic parts analysis - interior garnishes, mirrors, door liners,

bumpers, etc.

. Chassis/Electrical - seats, tires, locks, door handles, etc.

. Member of Plant wide Joint Health & Safety Committee

Line Quality June 1992 to Feb

1994

Final Assembly Department

. Statistical analysis of assembly line measurements (x-bar-r charts,

torque wrench calibration, fluid levels, etc.)

. Analysis & recovery of line problems (parts fit, wrong parts, etc.)

. Management of lot control system

Personal Achievements

. Participant in United Way Day of Caring 2013

. Worked with minority T.W. Harvey high school students in Painesville in

summer business courses

. Participant in United Way food drive and food bank in the spring of 2013

. United Way Campaign chair for Hyundai

. Finalist in worldwide Honda competition for innovation (quality

initiative with $1.5million immediate savings to Honda)

. Lead member of Aluminum casting/forging team

. Conducted ground breaking DOE on wheel balance for Tire Pressure

Monitoring System that set design standard for all future Honda models

. Oversaw the implementation of TPMS (first model for Honda)

. Successfully directed the planning and start up of a new factory (from

ground breaking to mass production) supplying parts to Honda Canada

Manufacturing

. Developed brake burnishing standard for Honda drum in disk brakes through

detailed analysis and testing

. Oversaw the completion of root cause analysis on many casting issues

requiring complex investigation

. Selected member of North American Honda initiative for Outstanding

Quality to improve utilization of FMEA's

. Completed several Honda "NH Circles" - long term, self directed quality

improvement groups

. Revamped Honda internal lot control system (previously hand recorded, now

automated)

. Achieved two major milestones for participation in Kaizan activities

. Honda Safety Committee member for 8 years

. Member of Hyundai Diversity Action Team

. Key participant in Honda's "Green Automobile" environmental target (lead

& chromate free)

Education

. University of Toronto, Toronto Ontario

> Degree: Engineering

. Computer Skills: Microsoft Excel, Word, Project, PowerPoint, Access,

Outlook, Visio, Filemaker, Lotus Notes, Catia, SolidWorks, Honda

Production Control/Ordering System, DMU, MQ1, SAP

. Training: Certified Six Sigma Green Belt, Certified ISO 9000/TS 16949

Auditor, Certified ASQ Auditor, SPC, GD&T, Blueprint Reading, Leadership

Training, PDCA, FMEA, DOE, Project Management, Catia, Plant Safety, KT

decision analysis, LEAN

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