Customer Service Manager

Location:

Posted:

March 26, 2014

Carrol Brown

*************@*****.***

PROFILE SUMMARY

. Skilled Games/ Internet caf with good discipline and excellent

service

. Warehouse line production lead.

. Management History, Leadership Skills and the ability to make

difficult decisions in stressful situations

. Reliable and honest

PROFESSIONAL HISTORY

PLAYERS CHOICE SKILLED GAMES, COLUMBUS, OH 2011 - 2012

Customer Service Game Host/Manager

. Maintained confidentiality of customers transactions

. Counted funds and reconciled daily summary of transactions to balance

books

. Maintained cage security

. Paid bills on a monthly bases

. Worked with diverse people from many ethnicities and backgrounds

PLINKOS INTERNET CAFE, COLUMBUS, OH 2010 - 2011

Customer Service/Manager

. Maintained confidentiality of customers and customers transactions

. Counted funds and reconciled daily summary of transactions to balance

books

. Worked with diverse people from many ethnicities and background

. Maintained good customer service to customers

ELITE STAFFING/ MCKESSON, CHICAGO, IL 2009-2010

Material Handler/Line Lead

. Counted prefilled, pre packed needles kits and kendells for different

health agencies

. Assured quality control of products

. Line lead assistant of 12 people to assure accuracy of products

shipped

. Inventory

. Labeled and shipped within the U.S. and internationally

EDUCATION

National Center for Construction Dayton, Ohio

Certificate of Construction Introduction

Training Class for Hard Hatted for Women, Columbus State Community College

Certificate of Completion

Columbus, Ohio[pic]