Post Job Free
Sign in

Customer Service Manager

Location:
Minneapolis, MN
Posted:
March 26, 2014

Contact this candidate

Resume:

Boaz Fruchtman

Operations Manager - LA Fitness Intl

Minneapolis, MN

*******@*******.*** - 612-***-****

WORK EXPERIENCE

Operations Manager

LA Fitness Intl - Minneapolis, MN - 2013 to Present

•Hire, train and manage all club, babysitting and janitorial staff.

•Manage payroll and supplies budget.

•Manage all facility and equipment maintenance.

•Manage vendors, suppiers and contractors relationships.

•Resolve all membership and billing issues.

Building Supervisor

Saint Paul JCC - Saint Paul, MN - 2012 to Present

• Manage all staff, facilities and activities during evening hours.

• Provide premiere customer service, address members concerns and troubleshoot scheduling issues.

Internship

Eaton Corp. ASPC (China) - 上海市 - May 2009 to July 2009

• Developed a strategy to centralize indirect materials and services management. Asia Pacific with a focus

on China operations.

Procurement and External Relations Intern

Procter & Gamble - Cincinnati, OH - 2008 to 2009

Performed industry and market spend analysis on a global basis and benchmarked agency services in the

context of new product launch and public relations programs. Identified savings in excess of $1.2 million.

Operations Manager

CCW LLC - Fort Lauderdale, FL - 2005 to 2008

•Lead operations and strategic planning with emphasis on real-time information systems to support analysis

and increase decision capabilities.

•Project management: ground transportation operations during SuperBowl XLI (2007).

EDUCATION

MS in Civil Engineering Water Resources

University of Minnesota - Minneapolis, MN

2010 to 2012

MBA in Operations Management

Miami University, Farmer School of Business - Oxford, OH

May 2009

Bachelor of Science in Industrial Engineering and Operations Research

University of Massachusetts-Amherst, College of Engineering - Amherst, MA

June 2005

LINKS

http://www.linkedin.com/Boaz.Fruchtman

MILITARY SERVICE

Service Country: IL

Branch: Army

Rank: Lieutenant

1994 to 1998

Managed all aspects of daily routine, planned and lead security operations in diverse environments.

AWARDS

Miami University AAA Award

2008

Acara Challenge Finalist

2011

International team based competition focusing on water security solutions in developing economies.

CERTIFICATIONS

EIT

State of Minnesota, Lic # 144515

ADDITIONAL INFORMATION

Software proficiency

ArcGIS, SWAT, FLUX, P8, Qual2K, HEC-HMS, AutoCAD, ProE, Arena, Microsoft Office Suite



Contact this candidate