J uana R Icon
**** ** ***** *** ****** FL ***** 561-***-**** I ***********@*****.***
Summery
Outgoing hard working and full of energy and enjoy working with and helping others. Thrive in excellence
w ith customer care. Can type over 30 words per minute, send and receive faxes, copy and scan paper work as
well as inter data into the system. Can operate 5 or more phone line at once, verbal and communications skill
and a professional appearance
Education
Diploma 06/22/2007 T urner Job corps Center
Skills & Abilities
Management
Ran full office overseeing 5 other and making sure all calls were made and appointments were set and checking
i n with the team helping them to make sales
Sales
Set over 80 appointments a month and sold over 20 of the set appointments
Communication
Use communication skill as well as professional phone presence to build relationships with customers and help
t hem to feel comfortable enough to express their wants and needs.
Experience
Customer L IAisON T reasure coast toyota of stuart 10/13/2013 to 01/03/2014
Inbound and outbound calls, Following up with sold and unsold lead, Contacting new leads setting daily
appointments. Assisting team member with monthly goals
Cashier C HECKERS 06/19/2013 to 09/18/2013
Greeting customer with a smile, Taking orders, Window service, Up sales and Am and Pm Food Prep
Cashier C HECKERS 12/19/2011 to 04/13/2013
Greeting customer with a smile, Taking orders, Window service, Up sales and Am and Pm Food Prep and Am
and Pm Cleaning
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