Technician High School

Svetoslav Grozdev

Address: *** * ******* **. ***.2D, Arlington Heights, IL, 60004

Telephone: 773-***-****, E-mail: *******@*****.***

Date of availability: Immediately

Work status: I am authorized to work for any employer in USA (US Citizen)

Work experience:

September 2013 - now - PC Technician - MTM Technologies, Inc. Arlington

Heights, IL

Main responsibilities included:

-Installation and configuration of Citrix thin devices and peripheral

equipment of the

Northwest Community Hospital, Arlington Heights, IL (project)

July 2013 - September 2013 - Server Repair Technician - Snelling Staffing

Services, Arlington Heights, IL

Main responsibilities included:

- Break/fix services, troubleshooting down to component level to identify

equipment problems

- Hardware testing and repair, formatting and wiping hard drives

- Imaging drives/loading OS, updating drivers

March 2005 - June 2013 - Field Technician, Chicago, IL

Main responsibilities included:

- Installation on modems, wireless routers, switches, VOIP phones, laptops,

desktops and tablets

- Installation on cables (RG59, RG6, RG45 Cat5e/Cat6), cable boxes and

patch panels

- Network installation and support Windows XP, Windows Vista, Windows 7,

Mac OS,

October 2000 - March 2005 - PC Support in a learning center "PC

club",Dobrich,Bulgaria

Main responsibilities included:

- PC Builds, deployment, configuration and troubleshooting

- Operating Systems - Windows 2000,XP,Windows 2000,2003 server, Office

XP, 2003

- Account Balancing, AP, AR, Invoicing, Reports, Spreadsheets, Excel

Spreadsheets,

- Scanning, Faxing, Emailing, Printing of various documents

September 1997- September 2000 - Help Desk in Albena Ltd, vacation village

"Albena", Bulgaria

Main responsibilities included:

- Installing, maintaining and troubleshooting computer hardware and

software

- Dell, Compaq, HP, Microsoft Office 95, 97, Microsoft Windows 95, 98,

98se

Education:

1993 - 1997 - University of Economics, Varna, Bulgaria

Graduated with a Bachelor Degree in Economics, specialized in Accounting

1987 - 1991 - Technical High School, Dobrich, Bulgaria

Graduated with a Diploma in Industrial Electronics

Additional qualifications:

-Comptia A + Certificate

Self Education:

Windows 8, Windows 2012, Windows 2008, SCCM 2012, Citrix, VMware, vSphere,

Exchange

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