Manager Engineer

RUSLAN IMADIYEV, MCTS, ITIL

*** ** *** ******, #*****, Miami, FL 33136

305-***-**** / ******.********@*****.***

SYSTEMS ANALYST / WEB DEVELOPER / BUSINESS ANALYST

Over 6 years of IT experience that includes recent System Analyst position with Fortune 500

company. Received MBA Degree in August 2012. Offer expertise in SQL Server Business

Intelligence Development Studio. Bilingual in Russian and English.

OVERVIEW: Solutions-focused analyst and developer with solid contributions to the testing and implementation of

critical applications that meet strategic business needs. Background in managing full cycle of projects, from

requirements gathering to implementation. Strong ability to learn new skills quickly and material without assistance or

supervision; saved Phillip Morris cost of training by self-preparation for ITIL Certification.

KNOWLEDGE & SKILL AREAS:

Business Requirements Analysis Project Lifecycle Management Systems Maintenance/Upgrades

Systems Development Lifecycle Business-Technology Alignment Recommendations to Management

Software Testing/Troubleshooting Working under Tight Timelines Employee Training & Mentoring

TECHNOLOGY SKILLS:

Software Microsoft Office, Dreamweaver CS5, Photoshop CS5, Windows XP/7/8, SQL Server 2008, HP Service

Desk, Lotus, SAP R/3, Xcode 4, Microsoft Business Intelligence Studio 2008, CorelDraw X5, MacOS,

Windows Azure

Networks TCP/IP, DNS, FTP, SMTP

Languages Java, Object-C, CSS, XML, HTML 5, T-SQL, .NET, JavaScript

P ROFESSIONAL EXPERIENCE

CONTRACT ROOM, INC – Miami, USA – 2012 – Present

Manager of Product development

Plan and coordinate product development activities to ensure timely completion. Coordinate with management to

make critical decisions related to product developments. Review product designs and recommend changes to

management. Develop best practices to optimize product development procedures. Identify areas of improvements

and concerns and recommend improvements. Develop and maintain product specifications for reference purposes.

Provide assistance to product design and development teams. Maintain consistency and accuracy of information flow

between design, development and merchandising teams. Provide guidance in product upgrades to meet changing

business demands. Oversee product development activities within allotted budget and timelines. Provide project status

updates to management on periodic basis.

KEY CONTRIBUTIONS & ACHIEVEMENTS:

Optimized current system by changing Database structure and performing a code clean up, which lead to

removal of about 50% unused code from the system.

Migrated system to new development platform, allowing system to be develop by using latest technologies

in industry.

Introduced Cloud based project management and wireframe tools, which lead to more efficient

communication between management and development teams

(continued)

RUSLAN IMADIYEV, MCTS, ITIL, 2

305-***-**** / ******.********@*****.***

PHILIP MORRIS KAZAKHSTAN – Almaty, Kazakhstan – 2009-2011 (#1 tobacco company worldwide)

System Analyst

Provided support for all user queries relating to Financial, Purchase to Pay, and Logistics modules, recommending

changes and improvements as needed. Delivered system training jointly with the Information Services Training team.

Deployed business changes, managed projects, and prioritized work to meet local and global requirements.

Planned and implemented transfer of reporting and control systems during major system upgrades. Conducted full

user acceptance testing for all modules in SAP R/3 system to ensure fulfillment of business needs. Troubleshot system

errors, created easy-to-use documentation, and performed maintenance/upgrades.

KEY CONTRIBUTIONS & ACHIEVEMENTS:

Achieved ITIL v.3 Foundation Certificate to meet corporate requirement for all specialists within Information

Services. Saved the company $2,000 through independently preparing for and passing exam. Recognized by

manager and HR department for efforts; set as an example for co-workers.

Served as Team Leader for “P1 Futura” global project designed to automate business processes in SAP R/3

and implement reliable, easy-to-use reporting system. Tracked and reported progress to manager on weekly

basis; led project to successful completion on targeted date.

Recommended purchase of DVD trainings for SAP, with company subsequently adopting suggestion and

saving money on training programs while building knowledge library.

Received 2 ABCD Awards for “going above and beyond the call of duty” on the ITIL Foundation

Certificate completion and P1 Futura project, respectively.

KAZAKHTELEKOM JSC – Almaty, Kazakhstan – 2008-2009 (national operator of Kazakhstan’s telecommunications)

Engineer

Established and maintained new Internet and communication channels between corporate clients and serv ice provider

through configuring Cisco equipment. Performed troubleshooting on local and long distance communication links

between client and service provider through collaboration with engineers. Conducted Quality Assurance on new and

existing connections, implementing changes as needed. Created relevant, user-friendly documentation for both field

engineers and new employees.

KEY CONTRIBUTIONS & ACHIEVEMENTS:

Identified 35 unauthorized communications channels that were using corporate resources and were

unregistered in the Billing department, with channels subsequently investigated and blocked.

Recommended creation of knowledge data center for storage of all information. Created first set of

relevant and easy-to-use documentation, benefitting numerous co-workers.

MICRO FOCUS INTERNATIONAL PLC – Newbury, United Kingdom – 2006 ($432M innovative software provider)

Product Test Engineer (intern)

Worked within team environment to ensure thorough, effective testing of products. Managed complete automated test

run, including set-up of test machines, development of test plans, and investigation of failures. Maintained testware

through additions of new fixes and components. Performed complex manual testing as needed.

KEY CONTRIBUTIONS & ACHIEVEMENTS:

Participated in testing and debugging for new version of NetExpress, gaining first-hand knowledge of

working within high-pressure environment (project had extremely tight timeline) and rolling out business changes

effectively and efficiently with resources provided.

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RUSLAN IMADIYEV, MCTS, ITIL, 3

305-***-**** / ******.********@*****.***

E DU CATION & C REDENTIALS

Master of Business Administration Program

FLORIDA INTERNATIONAL UNIVERSITY – Miami, FL – Conferred in August 2012 – G.P.A.: 3.67

Bachelor of Science in Computer Science

UNVIERSITY OF KENT – Canterbury, United Kingdom – Lower Second Class Honors

Certifications

Information Technology Infrastructure Library (ITIL) v.3 - Foundation Certificate

Microsoft Certified Technology Specialist (MCTS):

o MS SQL Server 2008 Business Intelligence Development and Maintenance

o Web Applications Development with Microsoft .NET Framework 4

o Programming in HTML5 with JavaScript and CSS3

o Essentials of Developing Windows Store Apps Using HTML5 and JavaScript

Training

The Art of Communication – DOOR Training & Consulting

Presentation and Performance – DOOR Training & Consulting

References

Vasily Sazontov - Manager IS Operations Systems and ERP – Philip Morris Kazakhstan

Tel: +7-701-***-****

Email: ******.********@***.***

Emil Stefanutti - CEO - ContractRoom Inc.

Tel: 800-***-**** Ext 502

Email: ***********@************.***

Contact this candidate