Customer Service Manager

Sunshine Zepka

N**** County Rd. N.

Jefferson, WI 53549

Cell Phone 608-***-****

Objective

Seeking a challenging work environment, rewarding career with the potential for advancement.

Qualifications

Hard working

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Eager to learn

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Team worker

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Management Experience

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Punctual

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Organized

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Quick learner

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Follows instructions

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Dedicated

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Customer service experience

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Knowledge of several computer programs such as Microsoft Word, Excel, AS400

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Working efficiently and effectively

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Experience with several types of cutters

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Experience

2013 Present Picking Lead; Universal Electronics Inc.

Make sure work orders are being picked on time to be run on the line;

perform weekly inventory audits; make sure we are picking to correct

parts for each work order.

2012 2013 Shipping Clerk; Conney Safety Products

Receive product correctly; properly pick items to be shipped out; ship out

partials and pallets; operate forklifts and order pickers; help maintain a clean

and organized warehouse.

2007 2012 Sales Associate/Team Manager; Menards Inc.

Assist guest with their purchases and concerns; kept an accurate count on

inventory; kept equipment in working order; kept a clean and organized work

environment; keep up on policies.

2006 2007 Bartender; Hoops of Dane County, Inc.

Assist customers with food and beverages; Kept up a clean and organized work

environment.

2001 2005 Material Handler/Cutter Operator; Suttle Straus

Set up and managed an organized a functional warehouse; created a job

procedure manual; shipping and receiving duties, operation of several different

cutters, folders, and mailing equipment.

References

Jason TeStrake 262-***-****

Chris Boots 563-***-****

Tanya Miyazato 608-***-****

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