Customer Service Medical Assistant

Maylene Kurtz

Paramount, CA

**********@*****.*** - 562-***-****

Seeking a position with a growing organization to make a positive impact on revenues, and experience long

term career growth.

WORK EXPERIENCE

Target Team Member

target - Compton, CA - November 2012 to January 2014

Responsibilities

Greeting Customers, Looking up items, helping on the sales floor if needed, dealing with the phones,

computers, dealing with orders,

Supervisor when needed, giving breaks, giving change, guest services, taking phone calls, transferring phone

calls,

Accomplishments

i was able to get some lead training in

Medical Assistant

Pain Relief - Long Beach, CA - February 2012 to March 2012

Hands on with patient, vital signs, measurements, medical terminology, patient history, urinalysis, customer

service, patient room set up, telephone etiquette, filling

Care Provider

In-Home care - Gardena, CA - January 2004 to May 2010

Care Provider

Kept up with house work, Administered Oral Medication

Assisted with personal care, baths, cooking, etc

Customer Service Rep

Toysrus - Cerritos, CA - October 2009 to January 2010

Greeting Customers, dealing with orders, returns, phones, computers, placing orders over the phone or in

person, worked on the sales floor if needed, Also was a customer service supervisor during holiday rush

Customer Service Rep

Wal-Mart - October 2006 to April 2009

Greeting Customers, Looking up items, helping on the sales floor if needed, dealing with the phones,

computers, dealing with orders

EDUCATION

Medical Assistant Program

American Career College

May 2011 to February 2012

ADDITIONAL INFORMATION

Qualifications

• Able to perform front and back office procedures

• Positive attitude and reliable self starter

• Quick learner with the ability to adapt to new procedures

• Great customer service and patient care skills

Skills

Injections (IM, ID, SubQ) Vital Signs Throat Culture

Surgical Tray (I&D, L&R) Infant Measurements Glucose Testing

Collection of Specimens Patient Draping & Positioning Venipuncture (Butterfly/Syringe)

Medical Terminology Visual Acuity Insurance Verification

Patient History Patient Room Set Up Telephone Etiquette

Physical Exams Tray Set Up (PAP) Data Entry/ 45 wpm

Urinalysis EKG's Customer Service

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