Manager Management

[pic]

nitesh upadhyay

***/*, **** *****, *** d main, j.p nagar 4th phase Bangalore - 560078

Phone: 974-***-****( Email: *****************@*****.***( blog:

nitesh0001.blogspot.com

Objective

Seeking challenging assignments in Citrix Administration/implementation

with leading organizations in the IT industry

SUMMARY

* A competent and result oriented professional total of 4+ years of

experience on Citrix Administration and Windows on Citrix Xenapp, Citrix

Edge sight.

* Citrix Administrator for Xenapp 5.0, 6.0, 6.5, Systems

Administration, Technical Support/Troubleshooting, Installation,

Commissioning and Client Servicing.

* troubleshooting of Citrix Presentation Server 5.0, 6.0 and XenApp

6.5.

* Experience in Application deployment, Upgrading/Migrating the Citrix

Farms.

* Citrix Printer Management through Universal Print Technology.

* Printer administration - Network and Local based printers.

* Applying Rollup Patches, Hot fix and Security updates in Citrix

Environment.

* Resolving the VD Unregister state in XenDesktop.

* Installing and Configuring Citrix Web Interface & Licence Server for

XenApp and XenDesktop

* Configuring Worker groups in XenApp 6.0 and 6.5 environments.

* Conversant experience in Desktop & Server Operating System: Windows

server 2003, 2008 R2.

* Knowledge of ticketing tool IMS.

* Providing timely response to the customers using Service desk tool .

* Strong problem solving & technical skills coupled with confident

decision making for enabling effective solutions leading to high

customer satisfaction and low operational costs.

* Quick learner, highly motivated, results oriented, and effective team

player. Ability to work smartly in a fast paced environment.

PRPFESSIONAL EXPERIENCE

Organization : traxion it software solution pvt ltd

Timeline : Dec 2010 - present

Role : Citrix Administrator

Roles & Responsibilities

* Experienced in Citrix components like Xen App 6.0, 6.5

* Performed various activities like up-gradation of Citrix Components and

installation of Hot Fix Rollup.

* Application Publishing and maintaining the Citrix Farm.

* Troubleshooting the client issues in software distribution and IMA

client issues.

* Performing regular Citrix Farm Management Tasks .

* Installing and Configuring Citrix Web Interface Management for Xen App

Farm.

* Managing the Xen App Web Sites and Services Sites .

* Installing Citrix Online, offline, Receiver .

* Basic understanding in Active Directory Objects, Group Policy Objects.

* Basic understanding in Networking and Storage concepts.

* Investigated issues related to Print queues, Print drivers and restored

services by raising and implementing Change records wherever necessary.

* Efficient in Citrix farm management, Session management, Citrix printer

management.

* Experience in Application deployment and publishing on Citrix farm.

* Balanced Citrix environment via Citrix Load balancing and Load

management.

* Deploying Virtual and Physical 2003, 2008 R2 servers. Citrix as well as

Windows .

* Decommissioning & Commissioning of applications Started installation of

Xenapp 6.5 on 2008 R2 servers.

* Working with Application Owners to Test and setup application in New

Xenapp 6.5 Environment with 2008 R2 64 Bit.

* Provide reports to Clients through Citrix Report Manager and Edge sight.

* Remote troubleshooting with RDP and Shadow.

* Responsible for troubleshooting various applications of end users.

* Troubleshooting systems related issues such as Printer issues,

Application Accessibility issue.

* Installing and Publish of new applications in current environment

Configuring sharing and managing Printers and Citrix Policies.

* Following ITIL for any change management process in the infrastructure.

PRPFESSIONAL EXPERIENCE

Organization : traxion it software solution pvt ltd

Timeline : Sept 2009 - Nov 2010

Role : System Administrator

Roles & Responsibilities

* Managing windows server 2003/2008

* Managing Active Directory.

* User profile creation and user rights management.

* Creating and Managing of User Accounts.

* Setting Security on File & Folder (NAS and FTP) System State Backup.

* Managing the DHCP.

* Managing the DNS resource Records.

* Managing FSMO Roles.

* Handling Citrix L1 Issues.

* Responsible for managing Windows Desktops and Laptops.

* Installation and configuration of various third-party Applications.

* Managing and maintenance of Citrix farm, Xen App.

* Citrix Load Management, Citrix resource monitoring through Resource

Manager.

* Prepared documents for the process and support workflow tasks.

* Involved in installing OS patches and service packs upgrades.

* Configured OS for Citrix, installed Citrix Presentation Server.

* Monitored and Maintained Citrix Web Interface server.

* Monitoring the performance of Citrix servers using Resource Manager

Implemented weekly and monthly Reboot schedules for Citrix & Windows

servers.

* Involved in installation and upgrading various applications on Citrix

servers and publishing the applications on Citrix Presentation Server

5.0, 6.0 farm .

* Handled and provided solutions to print servers and print queue's

issues.

* Configuring ICA client, Web Interface servers for accessing the

application published on Citrix Servers.

ACADEMIC PROFILE

* Bachelors Degree in Hotel Management (BHM) - AMC College (Bangalore

University) - 2009

* 12th - Bhilai Nair Samajam - 2005

* 10th - Maharishi Vidya Mandir - 2002

PROFESSIONAL CERTIFICATION

* Microsoft Certified IT Professional (MCITP)

TECHNICAL SKILLS

* XenApp : 5.0, 6.0 & 6.5

* XenDesktop : 5.5 & 5.6

* Windows : Windows Server 2003, 2008 R2.

* XenCenter

* Receiver

EXPERIENCE ON

* Citrix Edge Sight.

* Citrix Secure Gateway.

* Citrix PVS.

* Citrix Profile Manager.

* Operating System Installation.

* Hardware Trouble shooting.

TRAININGS

* Business Communication Skills Training.

* Windows Server, Xen App, Xen Desktop Training.

* Microsoft Windows, AD, and Citrix training.

* Trained on MCITP .

Contact this candidate