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Customer Service Manager

Location:
Pembroke Pines, FL
Posted:
March 25, 2014

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Resume:

Dorian Drake

**** **** ******

Tuscaloosa, AL ***01

205-***-****

*.*********.******@*****.***

Career Objective

To obtain a challenging position to growth with and into, where my current

skills sets are utilized to allow me to be an asset to my work environment.

Employment History

Express Employment Professionals Tuscaloosa, AL

Machine Operator (Phifer Wire) August 2012-

February 2014

Inspects screen for defects and prepare for shipping

Triple G Moving Company Tuscaloosa, AL

Office Manager December 2011 - August

2012

Provided customer service and general office duties such as filing,

emails and prepared correspondence. Exercised marketing strategies to

garner new business, maintained records of cash received from movers

and prepared payroll.

Tuscaloosa News Tuscaloosa, AL

Distribution Worker January 2010-June

2012

Operated machines according to workplace safety rules and regulations;

sorted mail/paper according to zip and state in preparation for delivery.

Caring Days Tuscaloosa, AL

Client Care Assistant February 2008-

November 2009

Assisted elderly clients with memory disorders with daily activities,

initiated "music therapy" to help stimulate memory, created "lesson

plans" or activities according to group skill sets and administered

medication with supervision.

JCPenny's, Tuscaloosa, AL

Replenishment Associate June 2007-

February 2008

Unloaded and restocked incoming merchandise, set-up sales floor according

to plans and assisted customers with shopping needs.

Education

Central High School, Tuscaloosa, AL Graduate - 2006

Shelton State Community College, Tuscaloosa, AL Work Keys

Certificate - 2013

Capella University, Minneapolis, MN Fall 2012 -

Present

Business Management

References available upon request



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