Emma (Marlee) Mackay
*** ******* ******, ******, **, L4N 8W2
***-***- **** **** 705-***-**** cell
Email: ************@*****.***
OBJECTIVE: To secure a full time position in an established company, where I can utilize and apply
my sales experience, education and analytical skills and passion to boost company’s productivity and
profitability
AREAS OF EXPERTISE:
* Developing New Business * Negotiating & Closing Accounts * Growing Revenue & Profit * Sales with
Marketing Experience.* Relationship Management * Forming Strategic Alliances * Creating Strategic
Vision
SUMMARY OF QUALIFICATIONS:
Excellent people skills, very strong selling qualities and closing ratio.
Competitive by nature and driven by sales targets and meeting my KPI’s on a daily basis.
Enthusiastic passion for selling and the 6 steps of the sales cycle.
Genuinely enjoy helping customers find exactly what they need through a consultative selling
approach
Meet and exceed my monthly sales targets.
Demonstrate initiative in learning and understanding new products, services and promotional specials.
Excellent at handling customer escalations and act as a liason to resolve my customers concerns.
Strong commitment to driving sales and achieving targets.
Can communicate effectively either over the phone or face to face with my clients.
I have passion for the latest technology to keep my sales targets sustained.
Enjoy a competitive and challenging work environment which thrives on a healthy sales atmosphere.
Can sell new acquisition while retaining my existing client base.
I can maintain a strong cross-functional relationship with other internal sales teams that maximizes
both the sales process and the total client spend levels.
Strive to cultivate relationships with inactive accounts to foster futur e revenue.
Enjoy networking with industry contacts and attend media functions to build and maintain strong
relationships within the industry.
PROFESSIONAL EXPERIENCE:
Sales Representative Avon Feb2011-2012
Media Consultant Canpages Jan 2007-2011
Presented potential clients a portfolio of products after based on clients needs wants
Design advertising campaigns both in print directories and on-line increase their profile
Search Engine Marketing and tailored online packages even further enhance their bottom line as
they were custom designed to their specification.
Preliminary research on potential clients prior to contacting them
Home office environment
Ranked number 3 performer in Canada
Marlee MacKay Tel: 705-***-****
Outside Sales Representative Yellow Pages Group Jan 2006- Jan 2007
Pilot Project for strictly new business acquisitions only in a given territory.
Daily reports to management along with by weekly meetings.
Facilitated and Conducted workshops to produce Information Seminars, by an ongoing personal
Project Management Plan
Marketed companies strategies with an consultative approach
Utilizing CRM (Siebel) to meet strict publishing deadlines.
Sales Representative Access Pages June 1999-2006
Grew small mid sized clients through contract schedules, maintained developed relationships
mostly over the phone as well as some face to face meetings; prepared monthly status and
accounting records for clients. Collected and processed all project data, and reported daily as status
to with accounts
Cold calling to acquire clients and build relationships.
Assisted my clients with the any questions, concerns, policy and procedures to win their business.
Maintained and reported status of any disputes, assist on resolutions to keep the integrity of the
company and maintain the client for the future
Continually improved quality through well managed accounts by performing root cause
analysis of non conformances and corrective actions, through internal audits and review meetings.
Sales Representative Metroland Media Group June 1992 - Jan 1999
Advertising space including preparing and negotiating quotes.
Cold Calling for new business and encouraging the value of that particular publication for their
objectives
Demonstrated strengths in sales ability and client retention and proving it by increase of
advertisement revenue.
Maintained accounts and increased their spending budget and cold called to drive revenue
KEY SKILLS AND TRAININGS:
Anthony Robbins,, Stephen Covey Courses
Various motivational and coaching events ongoing development
Marlee MacKay Tel: 705-***-****