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Technician Customer Service

Location:
Cypress, TX, 77429
Salary:
33,000.00
Posted:
March 24, 2014

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Resume:

GUSSIE E. WHITE

**** ****** ****** ** *******, TX 77433 337-***-**** *********@*****.***

OBJECTIVE

Seeking a position whereby I can utilize my skill set and abilities to progress in the health care department,

with a company that offers not only professional growth but professional growth as well.

Professional Experience

UNINTED HEALTH GROUP OPTUM RX

Sugarland, Texas

Data Entry Pharmacy Technician

March 2012 to Present

Essential Points

Inputting mail ordered prescriptions

Informing customers of updated coverage information

Resolved various holds with Commercial and Non-Commercial Third Party rejections

Assist and train peers in various work ques

WALmART (sam’s pharmacy)-katy, tx

Pharmacy Technician

March 2011 to Present

Essential Points

Provide excellent customer service while assisting customers with over the counter needs

Order entry and production of prescriptions

Maintain a safe sterile drug preparation area

Maintain daily inventory

Troubleshoot between Healthcare Providers and Third Parties with drug coverage issues .

Geo group- Montgomery county mental health treatment facility

Conroe, Texas

Pharmacy Technician PRN

February 2011 to November 2012

Essential Points

Utilize Win Pharm and Connexus systems to assist the Pharmacist in treating inmates with

Psychotropic drug therapy.

Inventory of High Alert Drugs

Drug preparation

Completing daily purchase orders online

Refilling and troubleshooting medication dispense machines

Our lady of the lake regional center – bATON ROUGE, LOUISIANA

Pharmacy Technician

January 2009 to October 2009

Essential Points

Utilized the Pyxis System, troubleshoot and corrected any errors dealing with the Pyxis system

Fill and delivered Cart Fill medications

Compound Oral and Topical orders in addition to Pediatric Oral Syringes

Created a system that organized a stocking schedule, conducted inventory on narcotics and pediatric medicines

Executed drug preparations and delivered STAT doses

G U S S I E W H I T E

Phone: 337-***-**** Page 2

Empowered to train other employees on the Pyxis System and how to operate the system of accurate inventory,

filling orders, and to be self-sufficient in the drug preparation area

Take inventory of and restock Emergency Crash Carts for all hospital departments

Created a safe climate and culture by following all hospital procedures

north oaks medical center – Hammond, Louisiana

Pharmacy Technician July 2008 to December 2008

Essential Points

During late nights and early morning hours, in Labor and Delivery and Operating room departments restock the

necessary drugs for various surgery procedures

Utilized the Pyxis System, Uploaded and executed prescription orders, troubleshoot and corrected errors dealing

with the Pyxis system

Executed drug preparations and place orders

Conducted routine stocking maintenance, and recheck inventory for morning shifts

Created a safe climate and culture by following all hospital procedures

Take inventory and restock Emergency Crash Carts in all departments

CVS – COVINGTON, LOUISIANA

PHARMACY TECHNICIAN

November 2006 to January 2009

Essential Points

Promoted from a Cashier, Pharmacy Service Associate to Pharmacy Technician In-Training

Conduct insurance claims for customers, explained coverage of insurance for medicine

Executed drug preparations, place orders, daily reports and restock inventory

Education

sOUTHEASTERN uNIVERSITY Hammond, LA

Of Note

Affiliations

NATIONAL PHARMACY TECHICIAN ASSOCIATION

o National Pharmacy Technician Certification

o Texas State Board of Pharmacy Registered

References

Dr. Christina Bruce.- Pharmacy Director at Montgomery County Mental Health Treatment Facility

Ph: 936-***-****

Mrs. Ericka Washington CPhT – Pharmacy Tech. Supervisor at Our Lady of The Lake Regional Med. Ctr

Ph: 225-***-****

Mrs. Belinda Pursley RPh – Pharmacy Manager at Sam’s Pharmacy

Ph: 281-***-****



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