Customer Service Sales

Kara Pflueger

Daily Invoice and Claim Specialist

Bristol, WI

*******@*****.*** - 262-***-****

To obtain a position where I can demonstrate and use my excellent communication and organization skills

to help increase service level and productivity for any customer or client. I am versatile with a high level of

integrity, a strong planner who readily adapts to changing priorities with special attention to detail and deadlines

without compromising quality.

WORK EXPERIENCE

Daily Invoice and Claim Specialist

Brightree Billing Service - February 2013 to October 2013

Third party biller/claim specialist for billing of durable medical equipment

Call insurance companies of patients and see what the status of patients claim(s)

Completed assigned daily goals for patients claim/invoice state, and often ascended my goal

Depending on the status of the claim, would need to get more information on why it was invoiced as is

Recruiting and Sales Specialist

Chicago Financial Search - August 2012 to August 2013

Recruit and move sales for CFS, post available positions our financial firm clients have available via our

website, LinkedIn, free job sites for candidates to see

Email and phone candidates daily to see if they are a fit for the positions available, ask several questions as

to salary, relocating, why they are looking to leave their current position, etc.

Set and meet daily, weekly, and monthly goals for candidates submitted and hired through our company

P/T Customer Service Representative

Adolph Kiefer and Associates - March 2012 to July 2012

Seasonal help placing orders for life guard and swim apparel

Answering phones, live chats, voicemails, and emails from customers

Receiving purchase orders through email or fax and placing the orders

Fast-paced with high call volume environment

Cash Lead/Retail

Polo Ralph Lauren Outlet Store - October 2010 to January 2012

Hired as a starting and lead cashier for retail store

Help all customers/employees with outstanding energy the store needs

Handle cash register openings and closings counts

Complete transactions for returns and exchanges

Contract Employee

Adecco Staffing Agency - May 2006 to October 2009

Milwaukee Public Library (Milwaukee, WI)

Johnson Controls, Inc. (Milwaukee, WI)

Johnson Diversey, (Racine, WI)

Worked within diverse environments to accomplish specific assignments and meet deadlines. Professional

results delivered to individual companies within time frames, with minimum supervision. Utilized all aspects

of my technical, communication, and organizational skills; assisted team leaders and participated in team

projects.

EDUCATION

Business

Gateway Technical College

2006 to 2009

Business Curriculum

Westosha Central High School

2006

ADDITIONAL INFORMATION

KEY SKILLS

• Communication and Customer Service Expert

• Recruiting, Sales, brief Billing

• Telephone and Front Desk Reception

• Data Entry and Records Management

• Reports, Spreadsheets, Filing

OFFICE Programs

• Internet and email, Group Wise and Outlook systems

• Microsoft Office XP Programs; Word, Excel, Power Point, Front Page

• Maximo and Peoplesoft programs

• Remedy service orders and Adobe

Contact this candidate