Transportation

ERIC DONALSON

**** **. ****** *****, *********, North Carolina 28269; (C) 704-***-**** • (H) 704-***-****

Email: *********@********.***

Military/ Veteran

United States Air Force (Honorable Discharge)

Profile

Military veteran with a successful track record of servant leadership in a fast pace business environment; including

fostering and building relationships, quickly understanding strategies and business needs. Consistent achievement in

attaining goals and objectives; includes implementation, development and work productivity for customer business

requirements. Developed and maintained local, regional and national partnerships for strategic alliances with timely

reports facilitating and generating company growth, using both group member building skills and involvement. Continue

professionalism under all circumstances including transcending cultural differences within leadership and team

parameters. Negotiated closely with compliance departments within city governments and municipalities ensuring

current legislation and codes are maintained within designated parameters.

Professional Experience

TRANSPORTATION AND TRAFFIC MANAGEMENT

• Coordinated, dispatch and manage freight transportation shipments for both inbound and outbound intercompany

manufacturing and customer business present and future demands.

• Provided analysis of transportation methods by identifying problems, providing recommendations and solutions which

supported the global logistics team in planning for operational excellence and profitability.

• Accountable for contract negotiations that contributed $250 thou to $450 thou annually; increasing savings and

efficiencies in freight management.

• Oversees scheduling and planning of freight orders to assure on-time delivery from the supplier to the client.

• Responsible for proactive sourcing and positioning of all modes of transportation, maintaining 97% on time delivery in

order to meet company and customer expectations.

MARKETING AND BRAND BUILDING

• Advanced transformation of nonprofit organization both internally and externally through various marketing channels for

community development.

• Creating personal experiences in person and online embracing visual content to global audience and stakeholder using

resources for social and economical improvement.

• Research and executed activities with clear objectives for customers turned to ambassadors and advocates for

organization.

• Administered scheduling and planning of freight orders to assure on-time delivery from the supplier to the client.

• Reversed prior history of under-performing in organizational services by handling operations, reorganizing

processes, and implementing new systems.

ORGANIZATION AND PROCESS MANAGEMENT

4222 St. Audrey Place, Charlotte, North Carolina 28269; (H) 704-***-**** • (C) 704-***-****

• Manage day to day transportation operations for top 5000 import and export company by providing exceptional

customer service to meet current and future goals and objectives of corporation.

• Developed strategy and activities to meet business demands by determining proper and accurate methods for

increasing profitability, maximizing savings and return on investment (ROI).

• Increased effectiveness of domestic and international transportation network by controlling/ lowering costs, increasing

efficiency, and maintaining both internal and external customer relations.

• Created a core of both company and customer satisfaction increasing the bottom line by $75 thousand in the first

year.

• Successfully reduced expenses; waived utilities deposits, recovered funds and adjustments caused by utility over

payment. Averaging 8k per month in savings that goes directly back to the bottom-line.

• Front office Liaison with utility companies, landlords, energy project managers, store construction, store

operations, maintenance and other retailer’s counterparts to successfully bring on-board stores.

CHANGE MANAGEMENT/PROCUREMENT

• Provided employees with data and information needed to discern customer requirements in building continued

relationships between company and its customers.

• Analyze expenditures in order to develop SOP, plans, and policies for increasing efficient services.

• Measure effectiveness and performance of pricing activities on timely basis identifying and recommending pricing

adjustments for review by senior management.

• Ensures compliance with city governments and current legislation in handling the disposal of waste materials.

• Analyze alternate proposals for waste management services that meet current requirements for cost reduction.

• Worked with vendors to achieve business initiatives through goals and guidelines set forth by procurement

department.

COMMUNICATIONS: REPORTS AND PRESENTATIONS

• Prepared reports and provided recommendations with detailed analysis of transportation costs by identifying problems

and solutions in planning for operational excellence and company's profitability.

• Front office Liaison with utility companies, landlords, energy project managers, store construction, store

operations, maintenance and other retailer’s counterparts to successfully bring on-board stores.

• Utilizes the CASS system (Expense Smart) to look for any billing irregularities via CASS reporting tools.

• Written communication via certified mail with property owners, utility companies and entitles regarding Estoppels.

• Prices and delivers quotations to customers for projects under established standards.

Skills Summary

Public Speaking Computer Experience Community Development

Report Preparation Customer Service Front Office Management

Written and Verbal Communications Professional Presentations Brand Building

Employment History

Estes Express Lines, Charlotte, NC

Manifest Clerk, 2013

TLC Trucking Inc, Harrisburg, NC,

Transportation Manager, 2013

Family Dollar Stores Inc., Matthews, NC

Energy Open and Close Analyst, 2012

Masonite International Corporation, Charlotte, NC

Corporate Transportation Service Representative, 2006 to 2011

4222 St. Audrey Place, Charlotte, North Carolina 28269; (H) 704-***-**** • (C) 704-***-****

NEBC Incorporated, Middletown, OH,

Customer Service Manager, 2001 to 2005

Education

COMMUNITY COLLEGE OF THE AIR FORCE – Shaw Air force Base, SC

STATE UNIVERSITY COLLEGE AT BUFFALO – Buffalo, NY

Sociology (BA), 1987

ROCHESTER INSTITUTE OF TECHNOLOGY – Rochester, NY

Certification: Associate Engineering Technician, 1992

Certification Number: 081416

4222 St. Audrey Place, Charlotte, North Carolina 28269; (H) 704-***-**** • (C) 704-***-****

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