Customer Service Administrative Assistant

Lien Ba Vo

*** ***** *** *************, ** *****

404-***-**** ********@*****.***

OBJECTIVE

To obtain a challenging and rewarding position utilizing my customer service and organization skills.

EDUCATION & CERTIFICATION

The University of Georgia Athens, GA

Bachelor of Fine Arts, Art Education December 13, 2013

GPA 3.44 / 4.00

Dean's List and Hope Scholarship Recipient

Certification:

Georgia T-4 Certification, Art Education (Grades K-12)

WORK EXPERIENCE

Resident Hall Desk Assistant August 2012 – December 2013

University of Georgia, Reed Hall Athens, GA

• Managed operations of the community desk and served as the primary customer service

representative

• Monitored resident entry and verified residency, handled key inventory, and recorded

suspicious incidents

Student Teacher August – December 2013

Oconee County Elementary School, Oconee County Middle School Watkinsville, GA

• Instructed students grades 3-8 in Fine Arts, designed unit plans, and graded student work

• Used effective classroom management while engaging students

• Collaborated with other teachers to design comprehensive lesson plans

Administrative Assistant June – July 2011

Pro Travel Atlanta, GA

• Provided customer service and booked flight tickets for clients of diverse backgrounds

Manicurist June – August 2010

Kiki Nail Athens, GA

• Provided service for personal cosmetology

• Expanded interpersonal skills by developing relationships with customers

CAMPUS AND COMMUNITY INVOLVEMENT

• Teacher Assistant at Cedar Shoals High School, Clarke Middle School, and Whitehead

Elementary School (November 2012 - April 2013)

• Tutor-a-Child (February 2012 – December 2012)

COMPUTER SKILLS

Mac and PC Platforms, Microsoft Office, Adobe Photoshop, iMovie Maker, Windows Movie Maker

LANGUAGE SKILLS

English, Vietnamese, Spanish

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