Customer Service Office Assistant

**** ***** ** • RIVERSIDE, CA • *****

* ** * * * 7 8 4 7 • C H A R L I E 6 6 G @ A I M . C O M

CARLOS SERRANO

OBJECTIVE

Key accomplishments include a leadership role in the work place, strong

customer service, and multitasking ability in a fast paced work

environment. Results driven from computers with working knowledge of

all Microsoft programs, and including a working knowledge on all office

work.

EMPLOYMENT

2008 2009

Riverside Community College Riverside, CA

Office Assistant/Receptionist

Volunteer

2009 2013

Forever 21 Riverside, CA

Head Cashier

2013 2014

True Religion Ontario, CA

Sales Associate

2014 2014

Sedgwick Riverside, CA

Office Assistant

SKILLS

Filing Papers, Fax Machine, Copy Machine, Excellent Phone Etiquette, Type 45 wpm, Data

Entry, MS Word, Excel Spreadsheets, Bilingual English and Spanish, General IT fixing

computers, Great Customer Service

EDUCATION

2005 2007

Riverside Community College Riverside, CA

Associates Degree in Computer Programming

Two letters of certification in programming

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