Manager Customer Service

Jack F. Canan

*** ******** ***** 201-***-**** cell

Winchester, VA 22602 ******.*****.****@*****.***

Experienced Estimator Position

Value Offered: Broad base knowledge in all aspects of construction, remodeling, building, and renovation divisions.

Professional and helpful attitude. Courtesy shown to all clients and coworkers. Real world experience and a proven track

record. Demonstrates quick professional responses to inquiries from client or coworker in a concise detailed manner.

Professional time management skills, with productive sub-contractor and staff management skills throughout my career.

Motivating people to do their best. Exhibits sound interpersonal skills which has the ability to quickly and effectively

solve problems arising in any phase of the estimating or construction process.

I display reputable qualities, old school work ethic, professional oral and written communication skills and a

determination to actively and constantly contribute to the successful financial growth of the company.

Competencies include:

- Skilled Project Estimator - Effective General Manager

- Results Oriented Salesmanship - Project and Sub-contractor Manager

- Excellent Customer Service Provider - Swift Problem Solver

Value translation: Your Company will immediately benefit from my broad experience and know-how in the industry.

::: Everyone hires for two reasons: to save money or to make money – I can do both :::

Qualifications:

Estimator:

Extensive record of job estimating on remodeling, renovation and new construction projects throughout 25 year career.

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Personally involved from design to completion on many exciting and challenging residential and commercial build-out

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projects.

Conscientious and accurate estimator with professional sub-contractor interaction, negotiation and management skills.

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Ability to estimate all divisions of construction and remodeling projects.

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Highly experienced in the review of sub-contractor contracts including material requirements, project site evaluation

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reports, job costing, RFP and plan specifications.

Project sizes ranged from: $50,000 to $2,500,000.

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Thorough understanding of what is required to win bids.

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Ability to work independently or within a team environment.

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Jack F. Canan

Estimator Qualifications Continued:

Acutely aware of the importance of an accurate estimate as it relates to company profitability and customer satisfaction.

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Able to work on different multi-projects simultaneously while meeting deadlines on several projects at once.

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Highly skilled in the design-build and budgeting process. Detailed interaction is the key.

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Produced and developed an Excel estimating form, environmental impact report, as well as detailed contracts.

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Relocation and General Management:

Personally hired and trained over 4,200 sub-contractor inspectors for in-field inspections and service such as HVAC,

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electrical, plumbing, structural, chimney, siding, roofing, substrate, mold, septic, and underground storage tanks. This was

accomplished as a network manager in charge of nation-wide inspections and repair work while managing a team of eight

in-house staff members.

Streamlined reporting processes for clarity and format for our corporate relocation clients for all specialty inspections.

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Assigned as a main contact for our corporate relocation clients as Sr. Technical advisor writing many technical papers and

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reports for our clients.

Handled dispute resolution arising from client inquiries or complaints.

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Developed for our client’s transferee’s repair and moving cost estimates.

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Managed data entry and quality assurance departments.

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Reduced overhead by over $100,000 while managing the US Inspect Specialty department. Developed cost saving

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procedures while boosting team morale.

As acting Director developed and deployed sales associates throughout the country for Sight Line Design Build. Clients were

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in the industrial warehousing, distribution, manufacturing, shopping center, and automotive sectors by helping them to

reduce energy costs and improve safety.

Salesmanship and Marketing:

While acting as the Sales Director for a high-end remodeler in Virginia personally sold an average of $2,400,000 in annual

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construction sales.

Skilled negotiator between architect, client and sub-contractors for developing reasonable budgets and addressing

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construction concerns prior to the start of design.

Developed marketing, produced bid and contract payment schedules. Facilitated material and subcontractor quotes, orders

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and shipments. Scheduled all work to ensure maximum efficiency. Job site supervision, regular communication with client

and maintained clean and safe work environment.

Successfully sold an average of $900,000 of energy demand reduction commercial projects annually since 2010.

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Project Management:

Have developed the ability to consistently meet all timeline requirements for the company’s needs while at the same time

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successfully meeting the client’s expectations in a timely, professional manner.

Successfully prepared residential remodeling and commercial schedules for house crews and sub-contractors.

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Successfully ordered all required materials and long lead time products.

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Acted in many cases as sole customer contact.

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Provided many sub-contractor contracts with necessary specifications for completion of the project if sub-contractor’s

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contract did not meet company standards and/or detail requirements.

Assisted in architectural plan development and project details.

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3-story addition 3D plan rendering

Employment History:

Sight Line Design Build Inc., Princeton, NJ Director of Production / Estimator 10/2010 – Present

LAR Design Build Inc., Winchester, VA Director of Sales / Estimator 10/2002 – 8/2010

US Inspect LLC, Chantilly, VA Sr. Technical Advisor/Manager 4/1998 – 9/2002

Daystar Construction Inc., Woodbridge, VA Sales Manager / Estimator 6/1993 – 3/1998

Heritage Construction Inc., Lancaster, PA Estimator and Salesman 7/1990 – 5/1993

Smith Contractors Inc., Lancaster, PA Estimator and Salesman 3/1988 – 5/1990

Education:

Pursuing AGTEK estimating with 3D training

Plan to pursue Timberline estimating training

J.P. McCaskey High School Graduated 1981

Ranked 81 out of 503 students

Millersville University Major: Liberal Arts Major 1982

Penn State University Major: Liberal Arts Major 1983

Computer Skills:

Experienced with a national Vendor management software system

AGTEK estimating software, and Excel estimating program

MS Word, Excel, and PowerPoint

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Contact this candidate