Qa Analyst Software

Pavel Potapovski

*** *** *********** **. **** **

Thornhill, Ontario L4J 7Y9

Tel. 905-***-****, cell 416-***-****

***********@*****.***

OBJECTIVE: QA Analyst

SUMMARY OF QUALIFICATIONS

. Over 8 years of QA experience in all phases of life cycle, including

requirements gathering, project planning, scheduling, testing, defect

tracking and reporting.

. Adept at using both manual and automated testing tools for integration,

user acceptance, positive and negative, functional and regression

testing.

. Advanced knowledge for testing of reported incidents and conducting root

cause analysis.

. Liaise with developers, business analysts and user representatives in

application design and document

reviews.

. Exceptional organizational and problem solving skills coupled with the

ability to set priorities and manage multiple tasks.

. Superior analytical, troubleshooting, communication and presentation

skills.

TECHNICAL SKILLS

Testing Tools: WinRunner, OpenSource, Bugzilla, TeamShare, Remedy

Platforms: Windows 2000/XP/8; UNIX - SVR4 (XENIX, Sun Solaris,

SCO UnixWare);

LINUX;

Macintosh 9.9.4/9.2

Languages: SQL, HTML, XML, C++, Java, .NET, VB Script, J2EE

Servers: Oracle 10g, Oracle 11g, SQL Server 7.0/2000,

Sybase

Software: Microsoft Office Suite, QuarkXPress, Quick Time,

Adobe Photoshop, Adobe Acrobat

PROFESSIONAL EXPERIENCE

Zeon Business Technologies Inc, Toronto, Ontario

QA Analyst

2013 -

current

. Translated business and technical requirements into detailed test cases.

. Performed tests against existing and new products, including functional

and regression tests.

. Approved results documentation and tracking system updates.

. Communicated test progress, test results, and other relevant information

to management.

. Mentored and trained junior staff.

Steelman Software Solutions Inc, Toronto, Ontario

Sr. QA Analyst

2007 - 2013

. Documented/ maintained problems identified during testing activities.

. Designed and implemented test environments.

. Worked directly with customers doing Customer Service.

. Wrote test cases and test scripts.

. Tested relational databases using SQL queries.

. Performed User Acceptance Testing.

. Created problem reports using defect tracking tool Bugzilla.

. Conducted trending of reported incidents, conducted root cause analysis

improving efficiency

by 30%.

CIT Financial LTD, Burlington, Ontario

QA Analyst

2005 - 2007

. Developed comprehensive test plan based on design and business scenarios.

. Created and implemented test scenarios, test cases, test scripts on

functional requirements for leasing and loan financial services.

. Performed Business Acceptance Testing.

. Maintained status of problem resolution.

. Performed Business Acceptance Testing.

. Created problem reports using defect tracking tool Remedy.

. Resolved advanced customer questions or problems over the phone.

North Plains Systems Corp, Mississauga, Ontario

Software Tester

2003 - 2005

. Developed and implemented an overall company Testing Strategy.

. Analyzed database structure in Oracle 9i, SQL Server 2000 and Sybase.

. Wrote test plans, test cases and test scripts.

. Tested relational databases using SQL queries.

. Mentored and trained 3 software testers.

. Participated in functional, regression and integration testing.

. Created problem reports in a defect tracking database TeamShare.

WORK - RELATED TRAINING:

Advanced software QA Analyst course Toronto, Ontario

2007

CDI College (Programmer Analyst Diploma) North York, Ontario

1997 - 1998

Software courses (SQA methodologies) Kishinev, Moldova

1994

EDUCATION:

Odessa State University

Odessa, Ukraine 1989 - 1993

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