Professional Summary
• Around ** years of experience with the emphasis on Quality Assurance and Business Analyst roles
• Extensive knowledge in Manual, Functional, Automation and Backend/Database testing
• Proficient in functional testing of various domains like Insurance and Telecom
• Proficient testing in Web based, Client Server based applications and Customer Relationship Management (CRM) applications
• Good exposure to various phases of SDLC and STLC backed by good knowledge of different testing methodologies (Waterfall Model, V-Model, and Agile–Scrum Model)
• Good exposure to ITIL methodologies
• Excellent knowledge as Business Analyst with the ability to work independently and manage business expectations with a delivery-focused approach to work
• Ability to understand the Business process, and capture the Business rules in Models and documents
• Efficient in gathering, detailing, documenting and validating the requirements in a format that is useful to their business area experts and the technical developers
• Experience in Web Content Management System(CMS) using Tridion to create Web Pages
• In depth knowledge of UML in visualizing and documenting the artifacts using Use Cases diagrams
• Expertise in developing Test Plans, Test strategies and Test Cases
• Expertise in testing CRM applications like Siebel, PeopleSoft
• Good knowledge using Automation tools like Quick test Pro (QTP), Rational Functional Tester (RFT). Win Runner
• Expertise using Test management tools like Quality Center, Test Director, Test Link, IBM Lotus Notes, Rational Test Manager, Rational Manual tester
• Expertise using Mobile testing tools like Perfecto Mobile
• Expertise using Defect management tools like Trac, Bugzilla, Rational Clear Quest
• Expertise using version control tools like CVS, SVN, VSS and Rational Clear Case
• Expertise in performing Smoke, Functional, Integration, System, Regression, Backend, Ad-hoc, Exploratory, Risk Based and User Acceptance Testing
• Experience in Backend testing with SQL and UNIX skills
• Experience using Project Management tools like MS Project
• Knowledge in GuideWire
• Partner with the Project Manager, Business Analyst Lead, and Development lead on highly visible projects and initiatives as the Quality Assurance SME
• Analyze requirements to determine the test scope, plan, and design test scenarios, cases and scripts as the Test Lead
• Execute the test plan and report findings to the project team
• Provide daily and weekly project updates to the project management team
• Create/maintain test plan and test cases using test management tools
• Design Automation framework, update test scripts, execute automated regression test suite utilizing various automation tools