Customer Service Manager
Resume:
Crystal Davie
***** **.***. *** ***.B Jackson, MO 63755
573-***-**** • *******.*******@*****.***
Objective
I’m looking for a position as an active full time employee, with benefits involving responsibility and working
with others as a team member to achieve advancement and growth for the company.
Key Qualifications
● A reliable, capable and enthusiastic supervisor who is able to take on the management and
coordinating duties of any leadership role. Possessing extensive experience of supporting,
developing and motivating teams to do better and to drive continuous improvements across a range
of work activities.
● Also having a track record of coming up with practical improvement initiatives which enhance a
company’s overall effectiveness and harnesses the latent potential of its workers. Currently looking
to join a suitable organization that rewards hard work and offers good opportunities for career
development.
● A conscientious, enthusiastic and highly motivated person who is reliable, responsible and hard
working. Possessing excellent communication and interpersonal skills and the proven ability to
achieve targets and results. Flexible within the working environment and able to adapt quickly and
positively to challenging situations whilst remaining calm, focused and positive. Mature with an
outgoing, friendly personality who enjoys the challenge of working under pressure either
independently or as a member of a pro-active team.
Work History
Development Lab Team Leader at Proctor and Gamble thru Manpower. Mar 2010 - Oct. 2013
Team Leader
● Duties: Testing diapers, entering data, meeting deadlines, certifying myself and other coworkers in
methods and procedures, working with spreadsheets, entering data, working in programs Microsoft
Word and Excel, delegating job responsibilities, responsible for completing team members
evaluations, consulting with P&G Quality leaders. Supervising other coworkers. Working in high
stress situations.
Secretary and Retail Store Manager/ Customer Service Associate at Fruitland Meats
Dec. 2007- April 2009:
● Duties: Working with Quick Books, creating and printing custom USDA
approved food packaging labels, creating invoices, paying vendors, filing, packaging meat, ordering
supplies, scheduling cattle drops, cash handling, cash register, answering multiple phone lines, take
custom processing orders, maintains cleanliness of offices, retail store and meat packaging room.
Quality Analyst at Proctor and Gamble thru Manpower. June 2005 - Dec. 2007
● Duties: Testing toilet paper and paper towels, entering data, meeting deadlines, certifying myself
and other coworkers in methods and procedures, delegating responsibilities, consulting with P&G
Quality leaders. Working with little to no supervision, working in high stress situations.
Server at Applebee’s. May 2004 - June 2005
● Duties: Maintaining good customer relations, waiting tables, taking customers orders, presenting
food & drinks, preparing drinks, prepping plates, cash handling, maintain cleanliness of restaurant,
creating a pleasant work environment and pleasant dining experience.
Server at Catfish Junction.
March 2002 - June 2005
● 2002-2004: 2004-2005:
● Duties: Maintaining good customer relations, waiting tables, taking customers orders, presenting
food & drinks, preparing drinks, prepping plates, cash handling, maintain cleanliness of restaurant,
creating a pleasant work environment and pleasant dining experience.
Education
GED Aug. 2009 - Dec. 2001
Jackson High School
● GED.
References
● Kimberly Davie - Job Title- Line Operator- Proctor and Gamble
● Telephone:
● Tara Donley - Job Title- Senior Clerk- Semo
● Telephone:
● 573-***-**** .
● Diana Kemper – Job Title- Lab Team Leader- Proctor and Gamble thru Manpower
● Telephone:
● 573-***-**** .
● Brian Asher - Job Title- BioKyowa Inc.
● Telephone:
● 573-***-**** .
● Brittany Eiiser – Job Title- Lab Supervisor- Silgan Plastics
● Telephone:
Contact this candidate